UserENV 1504 & 1509

[MsnLincs]

I have a 2003 domain with Windows XP SP2 clients. Our end users have roaming
profiles. We have several users who recieve the error of "Cannot update your
roaming profile" when they log off. They all have proper permissions and no
netlogon or computer browser events are occurring simultaneously. I have
tried to rename the profile on the server to allow the PC to upload a fresh
copy, but they still get the error. Here is an example of the two events:

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1509
Date: 7/3/2008
Time: 9:00:37 AM
User: AAFCU\billh
Computer: KJMORT3
Description:
Windows cannot copy file C:\Documents and Settings\billh\ntuser.dat to
location \\falconone\user profiles\billh\ntuser.dat. Possible causes of this
error include network problems or insufficient security rights. If this
problem persists, contact your network administrator.

DETAIL - The system cannot find the path specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1504
Date: 7/3/2008
Time: 9:00:44 AM
User: NT AUTHORITY\SYSTEM
Computer: KJMORT3
Description:
Windows cannot update your roaming profile. Possible causes of this error
include network problems or insufficient security rights. If this problem
persists, contact your network administrator.

DETAIL - The system cannot find the path specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


My first question would be, Is there a way to be able to view the files
still in use and by what at the time of log off? Has anyone seen this
before? If so, what worked for you to correct it?

Thanks in advance,

Lincoln

 

[MsnLincs]

I retrieved this from the userenv.log file as well if that helps any...

USERENV(230.234) 14:40:00:328 CopyProfileDirectoryEx: Found hive file
ntuser.dat
USERENV(230.234) 14:40:00:359 ReconcileFile: C:\Documents and
Settings\billh\ntuser.dat ==> G:\billh\prf1173.tmp [FAILED!!!]
USERENV(230.234) 14:40:00:390 ReconcileFile: CopyFile failed with error = 3
USERENV(230.234) 14:40:00:406 CopyProfileDirectoryEx: ReconcileFile failed
with error = 3
USERENV(230.234) 14:40:00:437 ReportError: Impersonating user.
USERENV(230.234) 14:40:00:469 GetShareName: WNetGetConnection initially
returned error 2250
USERENV(230.234) 14:40:00:500 CopyProfileDirectoryEx: Leaving with a return
value of 0
USERENV(230.234) 14:40:00:531 UnloadUserProfileP: CopyProfileDirectory
returned FALSE for primary profile. Error = 3
USERENV(230.234) 14:40:00:547 ReportError: Impersonating user.
USERENV(230.234) 14:40:00:594 ReportError: Logging Error <Windows cannot
update your roaming profile. Possible causes of this error include network
problems or insufficient security rights. If this problem persists, contact
your network administrator.


DETAIL - The system cannot find the path specified.
USERENV(230.234) 14:40:00:625 ErrorDialogEx: Calling DialogBoxParam
USERENV(230.234) 14:40:00:656 ErrorDlgProc:: DialogBoxParam
USERENV(230.234) 14:40:04:051 UnloadUserProfileP: Writing local ini file
USERENV(230.234) 14:40:04:067 UnloadUserProfileP: Reverting to Self
USERENV(230.234) 14:40:04:098 UnloadUserProfileP: exitting and cleaning up
USERENV(230.234) 14:40:04:130 CSyncManager::LeaveLock
<S-1-5-21-2135248159-611152324-1341851483-2833>
USERENV(230.234) 14:40:04:145 CSyncManager::LeaveLock: Lock released
USERENV(230.234) 14:40:04:177 CHashTable::HashDelete:
S-1-5-21-2135248159-611152324-1341851483-2833 deleted
USERENV(230.234) 14:40:04:192 CSyncManager::LeaveLock: Lock deleted
USERENV(230.234) 14:40:04:223 UnloadUserProfileP: Leave critical section.
USERENV(230.234) 14:40:04:255 CancelCSCBypassedConnection: Cancelling
connection of G:
USERENV(230.234) 14:40:04:302 CancelCSCBypassedConnection: Connection deleted.
USERENV(230.234) 14:40:04:333 UnloadUserProfileP: Leaving with a return
value of 1
USERENV(230.234) 14:40:04:364 UnloadUserProfile: UnloadUserProfileP succeeded
USERENV(230.234) 14:40:04:380 UnloadUserProfile: returning 1


Hope this helps, Thanks!