xp startup problems - Freezes at startup - Help

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

Posted a few days ago - problem persists:

Out of the blue it started with the problem, xp wanted to install a
fax, and if I closed those windows then i could continue working with
my computer. It got worse and I managed to salve my data and finally
I
gave it the file that xp was requesting Fax.cab I believe (got it
from
hp printer sotware) and then we got to a new dimension of problem: it
would freeze after several minutes into the booting process. I
figured
a software problem so as I had my data saved i did a recovery of my
computer which basically formats the HD and downloads the original
software. Didn'd work, did it again, rebooted a few times and finally
it worked. Rebboted it a few more times and worked fine. Thought I
had
beaten the problem but after I downloaded some of my data the problem
persisted. Next day I did another recovery using again the original
recovery disks to rule out my data and the problem still exists.

It is an acer notebook that had worked perfectly for 2 years until the
fax.cab issue.

Basically, if the startup process finishes the booting process it
works perfectly. Most of the time (90%) it freezes. It can be started
in safe mode.

Right now it started without problems and I'm posting bellow copies of
all Error and Warning Reports appearing in the System and Application
logs in Event Viewer for the last boot that had problems.

Can anyone assist?. Thanks to Gerry I'm posting the reports of last
startup with problems.

Thanks,

Robert

REPORTS:

Event Viewer

Aplication Errors:


Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3001
Date: 1/27/2008
Time: 11:30:25 AM
User: N/A
Computer: ROB-NOTEBOOK
Description:
The performance counter name string value in the registry is
incorrectly formatted. The bogus string is 2330, the bogus index
value
is the first DWORD in Data section while the last valid index values
are the second and third DWORD in Data section.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 1a 09 00 00 18 09 00 00 ........
0008: 19 09 00 00 97 02 00 00 ....--...


Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3011
Date: 1/27/2008
Time: 11:30:22 AM
User: N/A
Computer: ROB-NOTEBOOK
Description:
Unloading the performance counter strings for service WmiApRpl
(WmiApRpl) failed. The Error code is the first DWORD in Data section.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: f2 03 00 00 3b 07 00 00 ò...;...


Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3001
Date: 1/27/2008
Time: 11:30:22 AM
User: N/A
Computer: ROB-NOTEBOOK
Description:
The performance counter name string value in the registry is
incorrectly formatted. The bogus string is 2330, the bogus index
value
is the first DWORD in Data section while the last valid index values
are the second and third DWORD in Data section.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 1a 09 00 00 18 09 00 00 ........
0008: 19 09 00 00 cf 01 00 00 ....Ï...


Due to the time in this next error msg I believe that this next one
belongs to a different startup of notebook:


Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 1/27/2008
Time: 9:04:35 AM
User: N/A
Computer: ROB-NOTEBOOK
Description:
The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of d:\qxp_slp\com
\com1x
\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft
Product Support Services to report this error.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

I will now post the System errors of the last start up.


System errors:


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/27/2008
Time: 11:43:07 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
The server {D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E} did not register
with DCOM within the required timeout.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/27/2008
Time: 11:41:07 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
The server {D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E} did not register
with DCOM within the required timeout.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/27/2008
Time: 11:39:07 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
The server {D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E} did not register
with DCOM within the required timeout.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/27/2008
Time: 11:37:07 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
The server {D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E} did not register
with DCOM within the required timeout.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/27/2008
Time: 11:35:07 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
The server {D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E} did not register
with DCOM within the required timeout.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/27/2008
Time: 11:33:07 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
The server {D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E} did not register
with DCOM within the required timeout.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/27/2008
Time: 11:31:07 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
The server {D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E} did not register
with DCOM within the required timeout.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/27/2008
Time: 11:29:07 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
The server {D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E} did not register
with DCOM within the required timeout.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 1/27/2008
Time: 11:27:05 AM
User: N/A
Computer: ROB-NOTEBOOK
Description:
The System Event Notification service hung on starting.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 1/27/2008
Time: 11:24:21 AM
User: NT AUTHORITY\SYSTEM
Computer: ROB-NOTEBOOK
Description:
DCOM got error "This service cannot be started in Safe Mode "
attempting to start the service EventSystem with arguments "" in
order
to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



regards, Robert
 
Robert

Please check the settings for these two Services -Start, Control Panel,
Administrative Tools, Services. Both System Event Notification and
Windows Management Instrumentation need to have the StartUp type set to
Automatic. The Event ID: 10010 errors suggest these services may not be
set to automatic.

What exactly is your HP printer software? Other users have been
reporting problem with the auto update service?

What exactly do you mean when you say "a recovery of my computer"?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Robert

Please check the settings for these two Services -Start, Control Panel,
Administrative Tools, Services. Both System Event Notification and
Windows Management Instrumentation need to have the StartUp type set to
Automatic. The Event ID: 10010 errors suggest these services may not be
set to automatic.

What exactly is  your HP printer software? Other users have been
reporting problem with the auto update service?

What exactly do you mean when you say "a recovery of my computer"?

--

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Click to expand...

Hi Gerry,

Just checked and both are in automatic ...
(re Both System Event Notification and Windows Management
Instrumentation need to have the StartUp type set to Automatic).

re the hp software is a hp psc 1315 all in one scanner, printer and
copy machine.

Recovery of my computer:
I mean using the oem recovery disks that comes with the computer when
you buy it.

Hope this clarifies.

The thing is that as I haven shut down the computer in days it is
working perfectly. I haven't had the heart to restart it!

Regards, Robert
 
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