corrupt and unreadable file

[Guest]

I am getting an error message on my Windows XP Professional screen when I
boot up that says "C:\windows\csc\00000002 is corrupt and unreadable. When I
go to look for the file I can't find the folder or the file on the system.

I looked on another system in my office and found the file, but it was not
in the path stated above. it was in the c:\windows\pchealth\helpctr\offline
cache\profess _32 #0409.

It tells me to run CHKDSK /F upon the next startup. But the CHKDSK never
runs.

Any suggestions?

What is it that I need to do to correct this problem?

 

[David H. Lipman]

From: "G" <[email protected]>

| I am getting an error message on my Windows XP Professional screen when I
| boot up that says "C:\windows\csc\00000002 is corrupt and unreadable. When I
| go to look for the file I can't find the folder or the file on the system.
|
| I looked on another system in my office and found the file, but it was not
| in the path stated above. it was in the c:\windows\pchealth\helpctr\offline
| cache\profess _32 #0409.
|
| It tells me to run CHKDSK /F upon the next startup. But the CHKDSK never
| runs.
|
| Any suggestions?
|
| What is it that I need to do to correct this problem?

Dump the contents of the IE Temporary Internet Folder cache (TIF)

start --> settings --> control panel --> internet options --> delete files

Open a Command Prompt.

In the Command Prompt type the following...

CHKDSK C: /F

If it replies..
"Chkdsk cannot run because the volume is in use by another process.
Would you like to schedule this volume to be checked the next time the system restarts?
(Y/N)"

Choose - Y

type; EXIT

Reboot the PC.

A full Check Disk will want to be performed, allow it.

 

[Guest]

Followed your instructions Dave, to no avail. CHKDSK was set to run on
restart, but it did not run. REboot took me back to sign on screen. Any other
suggestions?

 

[Dave Patrick]

If you get an error something to the effect "cannot open volume for direct
access" There is some system/boot start device that is reading/writing to
the drive before chkdsk can get a lock on the drive. Some anti-virus
applications do this.

After backup you can also run;
chkdsk /r
from the recovery console command line. (/r implies /f and /p)

To start the Recovery Console, start the computer from the Windows XP
CD-Rom. At the "Welcome to Setup" screen. Press F10 or R to repair a Windows
XP installation, and then press C to use the Recovery Console. The Recovery
Console then prompts you for the administrator password. If you do not have
the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Note If the registry is corrupted
or missing or no valid installations are found, the Recovery Console starts
in the root of the startup volume without requiring a password. You cannot
access any folders, but you can carry out commands such as chkdsk, fixboot,
and fixmbr for limited disk repairs. Once the password has been validated,
you have full access to the Recovery Console, but limited access to the hard
disk. You can only access the following folders on your computer: drive
root, %systemroot% or %windir%


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Followed your instructions Dave, to no avail. CHKDSK was set to run on
| restart, but it did not run. REboot took me back to sign on screen. Any
other
| suggestions?