Control panel issue

[Guest]

Really hoping someone has a solution...
I am running Windows XP Professional SP2. I am the only user of my computer
and my account was set up with administrator rights. I had a trojan which is
now cleared. But the virus changed something in my registry so that I am now
locked out of any administrator functions - both in my user account AND under
the default Administrator account, even in safe mode.

I cannot access my control panel through the start menu or through start
-Run: control.exe, cannot right click on my computer to get properties,
cannot create new user accounts, etc. I always get a message that the
operation has been canceled due to restrictions on this computer.

I already tried a system restore but that did not bring back my control
panel or administrative rights.
Any assistance would be sincerely apprectiated.
mikeljeremy

 

[neutrino]

Really hoping someone has a solution...
I am running Windows XP Professional SP2. I am the only user of my computer
and my account was set up with administrator rights. I had a trojan which is
now cleared. But the virus changed something in my registry so that I am now
locked out of any administrator functions - both in my user account AND under
the default Administrator account, even in safe mode.

I cannot access my control panel through the start menu or through start
-Run: control.exe, cannot right click on my computer to get properties,
cannot create new user accounts, etc. I always get a message that the
operation has been canceled due to restrictions on this computer.

I already tried a system restore but that did not bring back my control
panel or administrative rights.
Any assistance would be sincerely apprectiated.
mikeljeremy

Yep, - Was going to suggest a restore point, have you any registry
clean programs - one that just might have taken a backup at some
stage(as they often do), that you could restore from?
apart from that.... running short on ideas! unless you kow what that
Bug was, and could look up what it does - if so - could be the
registry changes have been documented somewhere.

 

[Frank Saunders, MS-MVP OE/WM]

Really hoping someone has a solution...
I am running Windows XP Professional SP2. I am the only user of my
computer
and my account was set up with administrator rights. I had a trojan which
is
now cleared. But the virus changed something in my registry so that I am
now
locked out of any administrator functions - both in my user account AND
under
the default Administrator account, even in safe mode.

I cannot access my control panel through the start menu or through start
-Run: control.exe, cannot right click on my computer to get properties,
cannot create new user accounts, etc. I always get a message that the
operation has been canceled due to restrictions on this computer.

I already tried a system restore but that did not bring back my control
panel or administrative rights.
Any assistance would be sincerely apprectiated.
mikeljeremy

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.