"No Accounts Appear in Control Panel > User Accounts"

G

Guest

i think i accidentally deleted the administrator account Now I cannot
install any programs.

A check of the Control Panel under "User Accounts" indicates there are no
users.

When i typed in "control userpasswords2" in the "Run", i received a message
as follows:

"You must be a member of the Administrators Group on this computer to open
User Accounts. You are logged on as [computername]\user, and this account is
not a member of the Administrators Group.

To continue, type the user name and password of an administrator on this
computer....."

To change the password without opening the User Account, press CTRL-Alt-Del
and click "Change Password" ==> note when i press these keys, i only see the
task manager screen....

Please help!!!!

thank you

Any suggestions?
 
V

Vanguard

in message
A check of the Control Panel under "User Accounts" indicates there are
no
users.

When i typed in "control userpasswords2" in the "Run", i received a
message
as follows:

"You must be a member of the Administrators Group on this computer to
open
User Accounts. You are logged on as [computername]\user, and this
account is
not a member of the Administrators Group.


I bet the missing information needed to analyze your problem is WHICH
version of Windows XP you are using. I bet you're using the Home
version of Windows XP.

You don't get to do admin functions in a normal load of Windows XP
*HOME*. You have to reboot into Safe Mode to login as the
Administrator.

http://support.microsoft.com/kb/292742/en-us
http://support.microsoft.com/kb/290109/en-us
 
G

Guest

thank you. You are right, I am using XP Home. I tried rebooting in safe mode
but there is no prompt for me to log in as administrator...(and i don't have
any password, even though i own the computer....)



Vanguard said:
in message
A check of the Control Panel under "User Accounts" indicates there are
no
users.

When i typed in "control userpasswords2" in the "Run", i received a
message
as follows:

"You must be a member of the Administrators Group on this computer to
open
User Accounts. You are logged on as [computername]\user, and this
account is
not a member of the Administrators Group.


I bet the missing information needed to analyze your problem is WHICH
version of Windows XP you are using. I bet you're using the Home
version of Windows XP.

You don't get to do admin functions in a normal load of Windows XP
*HOME*. You have to reboot into Safe Mode to login as the
Administrator.

http://support.microsoft.com/kb/292742/en-us
http://support.microsoft.com/kb/290109/en-us
 
G

Guest

have you checked what account name you are logged on to?

Smiley188 said:
thank you. You are right, I am using XP Home. I tried rebooting in safe mode
but there is no prompt for me to log in as administrator...(and i don't have
any password, even though i own the computer....)



Vanguard said:
in message
A check of the Control Panel under "User Accounts" indicates there are
no
users.

When i typed in "control userpasswords2" in the "Run", i received a
message
as follows:

"You must be a member of the Administrators Group on this computer to
open
User Accounts. You are logged on as [computername]\user, and this
account is
not a member of the Administrators Group.


I bet the missing information needed to analyze your problem is WHICH
version of Windows XP you are using. I bet you're using the Home
version of Windows XP.

You don't get to do admin functions in a normal load of Windows XP
*HOME*. You have to reboot into Safe Mode to login as the
Administrator.

http://support.microsoft.com/kb/292742/en-us
http://support.microsoft.com/kb/290109/en-us
 
M

Malke

Smiley188 said:
thank you. You are right, I am using XP Home. I tried rebooting in safe mode
but there is no prompt for me to log in as administrator...(and i don't have
any password, even though i own the computer....)
Vanguard said:
in message
A check of the Control Panel under "User Accounts" indicates there are
no
users.

When i typed in "control userpasswords2" in the "Run", i received a
message
as follows:

"You must be a member of the Administrators Group on this computer to
open
User Accounts. You are logged on as [computername]\user, and this
account is
not a member of the Administrators Group.

1. You cannot delete the built-in Administrator account. To access it in
XP Home, go into Safe Mode. When you get to the Welcome Screen in Safe
Mode, do Ctrl-Alt-Del twice. This will get you the classic logon box.
Type the username "Administrator" without the quotes. The default
password is a blank.

2. Once in the system, create a second user account with administrative
privileges for when you need to make changes to your system and don't
want to go into Safe Mode. This assumes your regular user account is
Limited.

3. If the above doesn't match your situation - and you haven't provided
a lot of information about the history of this machine, etc. - then
please see:

User Accounts applet is completely blank -
http://windowsxp.mvps.org/useracc.htm


Malke
 
G

Guest

Just to update everyone - it seems that i had accidentally deleted the
administrator account. I called the Microsoft Technical Support Helpline and
they told me to install the Windows XP Home CD to repair the Windows XP
software....and it kept hanging at the installation.

the whole computer ended up unusable and I ultimately got an IT consultant
in to fix the computer, reformat the c drive and reinstall all the programs
again. The networking is going smoothly now....but definitely, going through
this whole exercise cost me a lot of $ (hired two different IT guys, paid for
Windows Technical support, bought a wireless adapter that i was later told i
didn't need, and had days of stress......)

thanks for the tips. I do appreciate them anyway....


Malke said:
Smiley188 said:
thank you. You are right, I am using XP Home. I tried rebooting in safe mode
but there is no prompt for me to log in as administrator...(and i don't have
any password, even though i own the computer....)
Vanguard said:
in message
A check of the Control Panel under "User Accounts" indicates there are
no
users.

When i typed in "control userpasswords2" in the "Run", i received a
message
as follows:

"You must be a member of the Administrators Group on this computer to
open
User Accounts. You are logged on as [computername]\user, and this
account is
not a member of the Administrators Group.

1. You cannot delete the built-in Administrator account. To access it in
XP Home, go into Safe Mode. When you get to the Welcome Screen in Safe
Mode, do Ctrl-Alt-Del twice. This will get you the classic logon box.
Type the username "Administrator" without the quotes. The default
password is a blank.

2. Once in the system, create a second user account with administrative
privileges for when you need to make changes to your system and don't
want to go into Safe Mode. This assumes your regular user account is
Limited.

3. If the above doesn't match your situation - and you haven't provided
a lot of information about the history of this machine, etc. - then
please see:

User Accounts applet is completely blank -
http://windowsxp.mvps.org/useracc.htm


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 

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