Had a trojan - no longer have administrative rights

[Guest]

Really hoping someone has a solution...
I am running Windows XP Professional SP2. I am the only user of my computer
and my account was set up with administrator rights. I had a trojan which is
now cleared. But the virus changed something in my registry so that I am now
locked out of any administrator functions - both in my user account AND under
the default Administrator account, even in safe mode.

I cannot access my control panel through the start menu or through start
-Run: control.exe, cannot right click on my computer to get properties,
cannot create new user accounts, etc. I always get a message that the
operation has been canceled due to restrictions on this computer.

I already tried a system restore but that did not bring back my control
panel or administrative rights.
Any assistance would be sincerely apprectiated.
Wendy

 

[PA Bear]

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.