Contacts failed to load, etc

  • Thread starter Diana ~ Maui/California
  • Start date
D

Diana ~ Maui/California

Okay, I'm having the same problem everyone else has had, only mine just quit
working and I lost my internet and e-mail. My son got my internet back for
me by getting rid of everything and putting it back to default. So now I
have only Yahoo e-mail, which is okay, but I lost everything in my address
book, the contacts won't load and neither will anything else in the mail
program. What do I do now?
 
G

Gary VanderMolen

It is impossible for us to determine what all your son did to your PC.
If he is computer-savvy, why not have him fix the rest of the problems?
 
D

Diana ~ Maui/California

Hi Gary,
Thanks for answering me, however, my son is in California, where I was when
this happened, and now I'm on Maui, we are 2500 miles apart!
Do you have a solution?
 
G

Gary VanderMolen

Like I said, we have no way of determining what all your son did to
your computer, so we are dealing with an unknown entity.
If your son reformatted the hard drive, then everything that was on it
will be gone. Hopefully he saved the important data someplace.
You will have to ask him what he did with it.
 
M

mengedej

This is what I've done:

2 computers x Vista Home Premium
1 x network hdd (fat32)

At computer 1 I have a user account that my wife and I share, so does
computer 2. To make life easier I want to be able to access the same emails
and contacts from the two computers, so I:
Set the contacts folder to networked HDD via properties and "move to" for
both computers.
The new path becomes 'x:\user\contacts'
This effectively prevented me from opening Windows Mail (both computers)
with the following errors
"Contacts failed to load", then
"Windows Mail could not be started. The application was unable to initialize
the Windows Contacts. Your computer may be out of memory or your disk is full.
(0x8000FFFF)", then
"Windows Mail could not be started because MSOE.dll could not be initialized".

This is what I have tried:
shell:Contacts reports C:\users\user\contacts (which is linked to
mapped/networked 'x:\user\contacts')
Log on/off; reboot (no change)
Run Windows Mail as Administrator (not effective since the admin account
doesn't use the same contacts, nor location of my e-mail)
Uninstall antivirus (only one of the computers had an installation, no change)
Change the user accounts to type: Administrator (no change)
Remove UAC (no change)

If I try to open the *.contact from c:\ (or x:\) I get another error "An
error occured while attempting to open the Windows Adressbook File"

I can reset the Contacts to the original location and it will work again.

Thats it for plug and play, so:
No Event logs are being generated (that I can find)
When I change the location to 'x:\user\contacts' for one computer it will
break Windows Mail and WAB on that computer. The other (unchanged) computer
will be able to access / view the contacts that was moved from the first
computer through WAB.
The Registry Keys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
Updates properly when I move the folder back and forth
the Key
HKEY_CURRENT_USER\Software\Microsoft\WAB\Me
will not update properly

I don't know of any other keys involved in this?
Anyone?
 
G

Guest

mengedej said:
This is what I've done:

2 computers x Vista Home Premium
1 x network hdd (fat32)

At computer 1 I have a user account that my wife and I share, so does
computer 2. To make life easier I want to be able to access the same
emails
and contacts from the two computers, so I:
Set the contacts folder to networked HDD via properties and "move to" for
both computers.
The new path becomes 'x:\user\contacts'
This effectively prevented me from opening Windows Mail (both computers)
with the following errors
"Contacts failed to load", then
"Windows Mail could not be started. The application was unable to
initialize
the Windows Contacts. Your computer may be out of memory or your disk is
full.
(0x8000FFFF)", then
"Windows Mail could not be started because MSOE.dll could not be
initialized".

This is what I have tried:
shell:Contacts reports C:\users\user\contacts (which is linked to
mapped/networked 'x:\user\contacts')
Log on/off; reboot (no change)
Run Windows Mail as Administrator (not effective since the admin account
doesn't use the same contacts, nor location of my e-mail)
Uninstall antivirus (only one of the computers had an installation, no
change)
Change the user accounts to type: Administrator (no change)
Remove UAC (no change)

If I try to open the *.contact from c:\ (or x:\) I get another error "An
error occured while attempting to open the Windows Adressbook File"

I can reset the Contacts to the original location and it will work again.

Thats it for plug and play, so:
No Event logs are being generated (that I can find)
When I change the location to 'x:\user\contacts' for one computer it will
break Windows Mail and WAB on that computer. The other (unchanged)
computer
will be able to access / view the contacts that was moved from the first
computer through WAB.
The Registry Keys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
Updates properly when I move the folder back and forth
the Key
HKEY_CURRENT_USER\Software\Microsoft\WAB\Me
will not update properly

I don't know of any other keys involved in this?
Anyone?

Windows Mail doesn't work well with a mail storage
directory shared with another computer. Also, it doesn't
work well storing the messages on an external drive.
 
M

mengedej

I noticed that now. Any proposals for a better solution?

And any suggestions on what to do to the Contacts sharing?

thanks
 
G

Gary VanderMolen

The type of sharing you're talking about is best done using
a) an IMAP account, or
b) a Hotmail account on Windows Live Mail.

Both of those will keep all mail folders fully synchronized
among multiple computers.

Ask your mail provider if they offer IMAP accounts.
Free IMAP accounts are also available from Gmail and AOL.

The Windows Live Mail solution will also keep contacts
synchronized. You can use the contacts syncing feature of
WLM even without email syncing, or without using a Hotmail
account for email.
 
B

Benny Swisher

Diana ~ Maui/California said:
Okay, I'm having the same problem everyone else has had, only mine just quit
working and I lost my internet and e-mail. My son got my internet back for
me by getting rid of everything and putting it back to default. So now I
have only Yahoo e-mail, which is okay, but I lost everything in my address
book, the contacts won't load and neither will anything else in the mail
program. What do I do now?
 
B

Benny Swisher

Diana ~ Maui/California said:
Okay, I'm having the same problem everyone else has had, only mine just quit
working and I lost my internet and e-mail. My son got my internet back for
me by getting rid of everything and putting it back to default. So now I
have only Yahoo e-mail, which is okay, but I lost everything in my address
book, the contacts won't load and neither will anything else in the mail
program. What do I do now?
 

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