Contact Manager History will not display

  • Thread starter Intellistructures
  • Start date
I

Intellistructures

I'm getting the following error message from Business Contact Manager for
Outlook 2007 when I open the History tab: "Cannot display this view because
and error occurred. Please close and reopen this record to display the view".

Closing and reopening does not fix the problem (or rebooting). Any
suggestions?
 
S

Sat

Hi Intellistructures,

Can you please create a new Outlook profile and configure BCM on it, and try
this scenario?

-Sat
 
B

Brent McDonald

Were you able to resolve this issue. I have encountered the same thing and can't seem to gain any traction.





Posted as a reply to:

Contact Manager History will not display

I'm getting the following error message from Business Contact Manager for
Outlook 2007 when I open the History tab: "Cannot display this view because
and error occurred. Please close and reopen this record to display the view".

Closing and reopening does not fix the problem (or rebooting). Any
suggestions?

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
 
B

Brent McDonald

I've encoutered the same problem. May I trouble you to expand a bit on what you mean when you say create a new Outlook Profile and configure BCM on it?

Thanks so much,


Brent



Posted as a reply to:

RE: Contact Manager History will not display

Hi Intellistructures

Can you please create a new Outlook profile and configure BCM on it, and try
this scenario

-Sa

:

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
 
B

Brent McDonald

I could not find a solution for this problem on the internet and stumbled across something that worked.
I decided I would create a new BCM database and then import my data. FORTUNATELY I did not have to complete that process.
Here is what worked. I clicked on the Tools tab and selected Account Settings. I clicked on remove and selected Business Contact Manager. I then Clicked Add and created a new BCM database and created a contact and make sure I could view the History. I then removed/disconnected from the new BCM Database and RECONNECTED to the old one with the intent to export the contacts. I figured I might as well try to view the history one more time before I went to the next and slightly scary step in this process and was DELIGHTED to discover that the Demon had been plaguing my database had been exercised. In summary I believe that if you remove/disconnect from your BCM data base and then reconnect to it you will enjoy success. I encourage you to make sure you create a full backup of your BCM data prior to attempting the above so you will be protected in the event that things don?t go as well for you as they did for me.
Cheers,
Brent




Posted as a reply to:

BCM history will not display

I've encoutered the same problem. May I trouble you to expand a bit on what you mean when you say create a new Outlook Profile and configure BCM on it?

Thanks so much,


Brent

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
 
H

holistechpaul

I have a slightly different problem. I had over 100 business contacts in MS
BCM running with phone log records attached. SQL data files were *.ldf and
*.mdf. They're backed up on an ext HD.
Then worst case scenario - my laptop HD crashed. In installed new, upgraded
to Windows7, and successfully intalled MS BCM. When I run the Contact
Manager Import Wizard it's only looking for *.bcm files, so it won't accept
any of my contact data.
What to do?
 

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