Contact information does not appear in the address book in Outlook

[Guest]

I have many contacts in the contacts folder and i can't see any one of them
in the address book, I’ve looked into this link :
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
still can't see them. Now, when I open to the address and add a new entry
from there then I can see that new entry in my contact folder but not in
address book

 

[Vince Averello [MVP-Outlook]]

What version of Outlook are you using?

 

[Guest]

MS Outlook 2002 with SP3

What version of Outlook are you using?

 

[Vince Averello [MVP-Outlook]]

Do you have more than one contact-type folder? Also, is your Contacts folder
selected to be an address book? Right click on it and choose "Properties"
and go to the Outlook Address Book tab to see.

 

[Guest]

Vince,

I only have the contact folder and yes, it is selected to be an outlook
address book,

now, I've tried to create a new contact folder and saved it under the
personal folders, then, copied the contacts into it and even make it as
address book thing. The result is that I can see the folder but still I can't
see the contacts that in it.

Regards,
Naif

 

[Vince Averello [MVP-Outlook]]

Where can you see the folder but not the contacts? Sorry if I'm being dense,
just trying to sort out your issue...

 

[Guest]

in the address book window and under "show names from the" I can see all the
contact folders, but if i select any one of them, then i can't see the
contacts list that i have in that particular folder

Rgds,
Naif

 

[Vince Averello [MVP-Outlook]]

If you add a new contact with an electronic address to any of those folders
does it show up in the address book?

 

[Guest]

Vince,

Thank you for your help, but I solved this problem. the solution was right
in front of my eyes but I couldn't see it. for some how all e-mail address
from the contacts were deleted, but not any other information like tel no,
home address, etc. I didn't notice that all of that time because I was
assuming the error was in the setting not in the contact itself. luckily, I
have a backup and I only import the contacts and replace the old one so that
every contact have the e-mail address recovered. once again thank you for you
help

Best Regards,
Naif