Conneting to a USB drive

[RazzleCat]

I have a "home network" that includes two machines using
a wired netgear router. Both machines us XP Pro, one is
a lap top the other is a desk top. Attached to the desk
top as drive G: is an 80gb USB hard drive. This drive
works fine on both machines (I attached it to the laptop
to ensure it was not a hardware conflict.). Now here is
the problem. I map a network drive from the laptop to
the desk top, no problem, I can locate and map the USB
drive. (I have checked and the drive is shared with full
access). When I attempt to "open" the USB drive from the
lap top I receive the following message, not accessible
you may not have permissions (etc. I have double checked
I have the permissions) the next line states, not enough
server storage is available to process command. I am
using the home net work option, so I am unaware of
a "server" in use. Do I need to up the RAM on the Desk
top (640) or the lap top (512), or what? FYI everything
else works, I can access C:, D: E: F: drives (3 internal
HDD, and a dvd and cd drives). So any suggestions or
comments on how to get to the USB drive?

 

[Ron Lowe]

I have a "home network"
When I attempt to "open" the USB drive from the
lap top I receive the following message,
"not enough server storage is available to process command."

This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078

 

[Guest]

Thanks, worked like a charm. Only one follow up
question, yes I do use NAV, is this going to cause the
registry to re-set, and if so can I stop it. Or is this
a non-issue, or an issue to take up with symantec?
Thanks again.