Connecting to internet problem

T

Tattoo67

I just install win2000 pro on my older laptop, I install
a 3Com Megahertz 10/100 LAN CardBus model 3ccfe575bt,
have high speed internet but can't seem to be able to
configure it to automaticly set it up and I don't know
how to do it manualy.

Please , I need some help.

Tattoo67
 
D

Danny Sanders

You may have to go to the website of the company that makes your laptop and
see if they have a driver for that card that works with your new Operating
System.

hth
DDS W 2k MVP MCSE
 
E

Elijah Landreth [MSFT]

I just went to the HCL to see if I could bring it up by model, which I
could not, however I see a generic entry for the 3Com Megahertz 10/100 LAN
CardBus model [CardBus] . I would definantly check in device manager to
ensure the device is present and operating. If there is a problem with the
device you will see a black exclamation point in a yellow circle, if
disabled it will be a red "X". Windows Update site seems to have a generic
driver for this card, so you could try windows update and specify the
driver after the scan. If there are no errors in Device manager then I
would start looking at networking components, and requirements of your high
speed provider. You can also look in the C:\winnt directory for a file
called setupapi.log. In essence setupapi.log (provided it hasnt been
tampered with or deleted) is a history of devices and OS updates, you would
search (ctrl+f) the bottom of the text log (most recent events) for words
like "error" and then extract the meaning via websearches, newsgroups, or
MS support.


Elijah Landreth [MSFT]
Microsoft Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
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