Configuring Fax to Receive on Shared Line

[John DeMastri]

I need to configure a Creative Modem Blaster V.92 PCI on a W2K Adv Server
box to receive faxes. I need to share the line with voice calls.

Is it possible to configure it so that the Fax Service will automatically
pick up fax calls, but leave voice calls for manual answer? From the prop
pages and help (and google) it seems like if I set it up to auto answer
after n rings, it always picks up the calls then, voice or fax, and if I set
it to manual enable, I always have to take action to allow it to receive a
fax. Obviously, if I'm out of the office, I can't manually "OK" every fax
call that might come in...

Thanks for the help.

- John

 

[Gary Fose [MSFT]]

Hi John,

The answer is generically yes BUT you will need to contact your phone company and have
them put a "distinctive" ring on incoming faxes so the fax modem will know to answer it versus
a voice call.

Another way is to use a product that routes calls to devices, such as fax or phone. These
devices are in most electronic/computer stores and are very inexpensive.

So the answer is yes with a little help from outside...

Thanks,
Gary
--------------------
'--'From: "John DeMastri" <[email protected]>
'--'Subject: Configuring Fax to Receive on Shared Line
'--'Date: Wed, 11 Feb 2004 23:19:23 -0600
'--'Lines: 16
'--'X-Priority: 3
'--'X-MSMail-Priority: Normal
'--'X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
'--'X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
'--'Message-ID: <#[email protected]>
'--'Newsgroups: microsoft.public.win2000.fax
'--'NNTP-Posting-Host: user-119ahaj.biz.mindspring.com 66.149.69.84
'--'Path: cpmsftngxa07.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTNGXA05.phx.gbl!
TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
'--'Xref: cpmsftngxa07.phx.gbl microsoft.public.win2000.fax:1967
'--'X-Tomcat-NG: microsoft.public.win2000.fax
'--'
'--'I need to configure a Creative Modem Blaster V.92 PCI on a W2K Adv Server
'--'box to receive faxes. I need to share the line with voice calls.
'--'
'--'Is it possible to configure it so that the Fax Service will automatically
'--'pick up fax calls, but leave voice calls for manual answer? From the prop
'--'pages and help (and google) it seems like if I set it up to auto answer
'--'after n rings, it always picks up the calls then, voice or fax, and if I set
'--'it to manual enable, I always have to take action to allow it to receive a
'--'fax. Obviously, if I'm out of the office, I can't manually "OK" every fax
'--'call that might come in...
'--'
'--'Thanks for the help.
'--'
'--'- John
'--'
'--'
'--'


--

This posting is provided "AS IS" with no warranties, and confers no rights. Use of included
script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this message are best
directed to the newsgroup/thread from which they originated.

 

[Hal Hostetler [MVP DTS]]

Windows 2000 does not support Distinctive Ring:

http://support.microsoft.com/?kbid=272943
Distinctive Ring Is Not Supported by Windows 2000 Fax

Some third party hardware devices can provide a work-around:

http://www.youcansave.com/switchboard.html
Emerson Switchboard
http://www.command-comm.com/phone_line_products.html
ComSwitch®

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com