Computer won't shut down

P

PSRumbagh

I use a scientific program that does analysis of electronic circuits called
Pspice V 9.1 from Orcad. Attempting a normal shut down, after using and
exiting Pspice, I get the message Trying to shut down Program – “Dialog†-
program not responding, and the laptop will not automatically shut down. I
have to use the power switch in order to turn the Compaq Presario V2000
laptop off. By using windows explorer I have not been able to find any
program called Dialog.exe or Dialog.com. The program’s vendor, Orcad, has no
idea as to what is wrong. My laptop is using Win XP home edition with SP3.
Any suggestions on how to diagnose and cure this annoying problem would be
appreciated.
 
T

Terry R.

The date and time was 11/8/2008 11:47 AM, and on a whim, PSRumbagh
pounded out on the keyboard:
I use a scientific program that does analysis of electronic circuits called
Pspice V 9.1 from Orcad. Attempting a normal shut down, after using and
exiting Pspice, I get the message Trying to shut down Program – “Dialog†-
program not responding, and the laptop will not automatically shut down. I
have to use the power switch in order to turn the Compaq Presario V2000
laptop off. By using windows explorer I have not been able to find any
program called Dialog.exe or Dialog.com. The program’s vendor, Orcad, has no
idea as to what is wrong. My laptop is using Win XP home edition with SP3.
Any suggestions on how to diagnose and cure this annoying problem would be
appreciated.

Prior to shutting down and with all programs closed (close any programs
in the System Tray also if possible making note of what they are), press
Ctrl-Alt-Del and click the Task Manager button. Click the Processes tab.
Can you provide a list of them?

After seeing that, we can see if it is being started by another program
or if it is being started on its own.

Download and install Autoruns:
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
After you launch it and it quickly finishes scanning, click Options and
select "Hide Microsoft Entries". Then press F5 to refresh the screen.

You will be able to see all the things that start in the "Everything"
tab. Then you'll be able to see exactly what and where the items are.


--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
T

Thee Chicago Wolf

I use a scientific program that does analysis of electronic circuits called
Pspice V 9.1 from Orcad. Attempting a normal shut down, after using and
exiting Pspice, I get the message Trying to shut down Program – “Dialog” -
program not responding, and the laptop will not automatically shut down. I
have to use the power switch in order to turn the Compaq Presario V2000
laptop off. By using windows explorer I have not been able to find any
program called Dialog.exe or Dialog.com. The program’s vendor, Orcad, has no
idea as to what is wrong. My laptop is using Win XP home edition with SP3.
Any suggestions on how to diagnose and cure this annoying problem would be
appreciated.

Try the following:

Go to Start > Run and enter REGEDIT and press OK. This fires up the
registry editor.

Navigate to HKEY_CURRENT_USER\Control Panel\Desktop. Edit the
following keys:

1) AutoEndTasks: Default is 0, make it 1

You can also try the following settings under the same branch:

2) ForegroundLockTimeout: Default is 20000, make it 0

3) HungAppTimeout:Default is 5000, try 1000, if it's still slow, try
500. I don't suggest going anything lower than 250 though as it could
really make programs / services that need a momentd or two to end
act...funny.

4) WaitToKillAppTimeout: Default is 20000, try 1000, if it's still
slow, try 500. I don't suggest going anything lower than 250 though as
it could really make programs / services that need a moment or two to
end act...funny.

Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control

1) WaitToKillServiceTimeout: Default is 20000, try 2000. I don't use
this setting personally and it's questionable whether XP supports it
or not.

When you finish, reboot. Log into XP and then do a shutdown and see
how long it take.

If some of the keys above don't exists, just create them using the
right mouse button.

#1 is a String Value
#2 is DWORD value
#3 is a String value
#4 is a String value

Let me know how it goes.

- Thee Chicago Wolf
 
P

PSRumbagh

I think the offending program is called "simsrvr.exe". Evidence is: (a) it
is in the directory Program Files\Orcad\Pspice (b) it shows up as a process
in windows task manager AFTER I have exited the Pspice circuit analysis
program (c) remains in a shortened list of processes after I have attempted
and been denied a normal shut down. I don't have any idea what simsrvr.exe
does. Note, simsrvr.exe does not show under the Everything tab of Autoruns.
Any suggestions appreciated.
 
P

PSRumbagh

I have looked at the registry using REGEDIT but haven't changed anything yet.
The default value of ForegroundLockTimeout is 0x00000000(0) which I assume
is 0 not 20000 which is default value you stated. I think I may have found
the hung app (see my response to Terry R.).
 
T

Thee Chicago Wolf

I have looked at the registry using REGEDIT but haven't changed anything yet.
The default value of ForegroundLockTimeout is 0x00000000(0) which I assume
is 0 not 20000 which is default value you stated. I think I may have found
the hung app (see my response to Terry R.).

I am certain of the default value and it is possible yours may have
gotten tweaked somehow along the way.

- Thee Chicago Wolf
 
T

Terry R.

The date and time was 11/9/2008 8:44 PM, and on a whim, PSRumbagh
pounded out on the keyboard:
I think the offending program is called "simsrvr.exe". Evidence is: (a) it
is in the directory Program Files\Orcad\Pspice (b) it shows up as a process
in windows task manager AFTER I have exited the Pspice circuit analysis
program (c) remains in a shortened list of processes after I have attempted
and been denied a normal shut down. I don't have any idea what simsrvr.exe
does. Note, simsrvr.exe does not show under the Everything tab of Autoruns.
Any suggestions appreciated.

I did a Google search for the file and found this:
http://notes.ump.edu.my/fkee/Rosmadi Abdullah/BEE2233/PSpice/HTML/psprl.htm
and specifically this on the page:
SCR16078/16385/16367/16317
When using PSpice with Capture some instances of simsrvr.exe processes
may be orphaned.

Problem description:
When using PSpice with Capture, under certain circumstances it is
possible to have some instances of simsrvr.exe left running. This will
tie up minimal memory.

Workaround:
If a performance issue is suspected, close Capture and PSpice and
terminate all instances of the simsrvr.exe using the Task Manager
[Ctrl+Alt+Delete].



If you don't use the workaround by TCW, you could create a batch file to
force the single process to close.
Open Notepad and paste in this text:


:: Beginning of batch file
:: Closes simsrvr.exe
taskkill /F /IM simsrvr.exe

:: Below line for testing
pause

exit

:: End of batch file


Save the file as "Kill simsrvr.bat" . Use the quotes and save it to your
Desktop.

After using PSpice, verify simsrvr.exe is a running process in Task
Manager. Double click on the file you created, Kill simsrvr.bat .

The command prompt window should pause allowing you to see that the
process was terminated. If so, press and key and the window will close,
(check Task Manager to see for yourself). You can now right click on
the batch file you created and choose Edit. Put a double colon in front
of pause, similar to the line above it. Save the file. Now executing
the file will close by itself.

You can either execute the file manually like you just did, or put it
into a Shutdown script using GPEDIT.MSC. If you want more info on this,
post back.


--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
P

PSRumbagh

After exiting Pspice ( I don't use schematic capture) I typically have two
instances of simsrvr.exe showing in windows task manager processes. Task
manager DOES / WILL NOT close either instance of simsrvr.exe!

Terry R. said:
The date and time was 11/9/2008 8:44 PM, and on a whim, PSRumbagh
pounded out on the keyboard:
I think the offending program is called "simsrvr.exe". Evidence is: (a) it
is in the directory Program Files\Orcad\Pspice (b) it shows up as a process
in windows task manager AFTER I have exited the Pspice circuit analysis
program (c) remains in a shortened list of processes after I have attempted
and been denied a normal shut down. I don't have any idea what simsrvr.exe
does. Note, simsrvr.exe does not show under the Everything tab of Autoruns.
Any suggestions appreciated.

I did a Google search for the file and found this:
http://notes.ump.edu.my/fkee/Rosmadi Abdullah/BEE2233/PSpice/HTML/psprl.htm
and specifically this on the page:
SCR16078/16385/16367/16317
When using PSpice with Capture some instances of simsrvr.exe processes
may be orphaned.

Problem description:
When using PSpice with Capture, under certain circumstances it is
possible to have some instances of simsrvr.exe left running. This will
tie up minimal memory.

Workaround:
If a performance issue is suspected, close Capture and PSpice and
terminate all instances of the simsrvr.exe using the Task Manager
[Ctrl+Alt+Delete].



If you don't use the workaround by TCW, you could create a batch file to
force the single process to close.
Open Notepad and paste in this text:


:: Beginning of batch file
:: Closes simsrvr.exe
taskkill /F /IM simsrvr.exe

:: Below line for testing
pause

exit

:: End of batch file


Save the file as "Kill simsrvr.bat" . Use the quotes and save it to your
Desktop.

After using PSpice, verify simsrvr.exe is a running process in Task
Manager. Double click on the file you created, Kill simsrvr.bat .

The command prompt window should pause allowing you to see that the
process was terminated. If so, press and key and the window will close,
(check Task Manager to see for yourself). You can now right click on
the batch file you created and choose Edit. Put a double colon in front
of pause, similar to the line above it. Save the file. Now executing
the file will close by itself.

You can either execute the file manually like you just did, or put it
into a Shutdown script using GPEDIT.MSC. If you want more info on this,
post back.


--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
T

Terry R.

The date and time was 11/10/2008 4:24 PM, and on a whim, PSRumbagh
pounded out on the keyboard:
After exiting Pspice ( I don't use schematic capture) I typically have two
instances of simsrvr.exe showing in windows task manager processes. Task
manager DOES / WILL NOT close either instance of simsrvr.exe!

Terry R. said:
The date and time was 11/9/2008 8:44 PM, and on a whim, PSRumbagh
pounded out on the keyboard:
I think the offending program is called "simsrvr.exe". Evidence is: (a) it
is in the directory Program Files\Orcad\Pspice (b) it shows up as a process
in windows task manager AFTER I have exited the Pspice circuit analysis
program (c) remains in a shortened list of processes after I have attempted
and been denied a normal shut down. I don't have any idea what simsrvr.exe
does. Note, simsrvr.exe does not show under the Everything tab of Autoruns.
Any suggestions appreciated.

:

The date and time was 11/8/2008 11:47 AM, and on a whim, PSRumbagh
pounded out on the keyboard:

I use a scientific program that does analysis of electronic circuits called
Pspice V 9.1 from Orcad. Attempting a normal shut down, after using and
exiting Pspice, I get the message Trying to shut down Program – “Dialog†-
program not responding, and the laptop will not automatically shut down. I
have to use the power switch in order to turn the Compaq Presario V2000
laptop off. By using windows explorer I have not been able to find any
program called Dialog.exe or Dialog.com. The program’s vendor, Orcad, has no
idea as to what is wrong. My laptop is using Win XP home edition with SP3.
Any suggestions on how to diagnose and cure this annoying problem would be
appreciated.
Prior to shutting down and with all programs closed (close any programs
in the System Tray also if possible making note of what they are), press
Ctrl-Alt-Del and click the Task Manager button. Click the Processes tab.
Can you provide a list of them?

After seeing that, we can see if it is being started by another program
or if it is being started on its own.

Download and install Autoruns:
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
After you launch it and it quickly finishes scanning, click Options and
select "Hide Microsoft Entries". Then press F5 to refresh the screen.

You will be able to see all the things that start in the "Everything"
tab. Then you'll be able to see exactly what and where the items are.
I did a Google search for the file and found this:
http://notes.ump.edu.my/fkee/Rosmadi Abdullah/BEE2233/PSpice/HTML/psprl.htm
and specifically this on the page:
SCR16078/16385/16367/16317
When using PSpice with Capture some instances of simsrvr.exe processes
may be orphaned.

Problem description:
When using PSpice with Capture, under certain circumstances it is
possible to have some instances of simsrvr.exe left running. This will
tie up minimal memory.

Workaround:
If a performance issue is suspected, close Capture and PSpice and
terminate all instances of the simsrvr.exe using the Task Manager
[Ctrl+Alt+Delete].



If you don't use the workaround by TCW, you could create a batch file to
force the single process to close.
Open Notepad and paste in this text:


:: Beginning of batch file
:: Closes simsrvr.exe
taskkill /F /IM simsrvr.exe

:: Below line for testing
pause

exit

:: End of batch file


Save the file as "Kill simsrvr.bat" . Use the quotes and save it to your
Desktop.

After using PSpice, verify simsrvr.exe is a running process in Task
Manager. Double click on the file you created, Kill simsrvr.bat .

The command prompt window should pause allowing you to see that the
process was terminated. If so, press and key and the window will close,
(check Task Manager to see for yourself). You can now right click on
the batch file you created and choose Edit. Put a double colon in front
of pause, similar to the line above it. Save the file. Now executing
the file will close by itself.

You can either execute the file manually like you just did, or put it
into a Shutdown script using GPEDIT.MSC. If you want more info on this,
post back.

The doc does state, "some instances", I guess that means more than one.

Create the file I gave you and try it. Let's see if two remain after
executing the batch file.

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
P

PSRumbagh

I finally got a response from Orcad concerning Pspice. They sent me a newer
version of simsrvr.exe that does not cause the shut down problem. Thanks
for your help.

Terry R. said:
The date and time was 11/10/2008 4:24 PM, and on a whim, PSRumbagh
pounded out on the keyboard:
After exiting Pspice ( I don't use schematic capture) I typically have two
instances of simsrvr.exe showing in windows task manager processes. Task
manager DOES / WILL NOT close either instance of simsrvr.exe!

Terry R. said:
The date and time was 11/9/2008 8:44 PM, and on a whim, PSRumbagh
pounded out on the keyboard:

I think the offending program is called "simsrvr.exe". Evidence is: (a) it
is in the directory Program Files\Orcad\Pspice (b) it shows up as a process
in windows task manager AFTER I have exited the Pspice circuit analysis
program (c) remains in a shortened list of processes after I have attempted
and been denied a normal shut down. I don't have any idea what simsrvr.exe
does. Note, simsrvr.exe does not show under the Everything tab of Autoruns.
Any suggestions appreciated.

:

The date and time was 11/8/2008 11:47 AM, and on a whim, PSRumbagh
pounded out on the keyboard:

I use a scientific program that does analysis of electronic circuits called
Pspice V 9.1 from Orcad. Attempting a normal shut down, after using and
exiting Pspice, I get the message Trying to shut down Program – “Dialog†-
program not responding, and the laptop will not automatically shut down. I
have to use the power switch in order to turn the Compaq Presario V2000
laptop off. By using windows explorer I have not been able to find any
program called Dialog.exe or Dialog.com. The program’s vendor, Orcad, has no
idea as to what is wrong. My laptop is using Win XP home edition with SP3.
Any suggestions on how to diagnose and cure this annoying problem would be
appreciated.
Prior to shutting down and with all programs closed (close any programs
in the System Tray also if possible making note of what they are), press
Ctrl-Alt-Del and click the Task Manager button. Click the Processes tab.
Can you provide a list of them?

After seeing that, we can see if it is being started by another program
or if it is being started on its own.

Download and install Autoruns:
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
After you launch it and it quickly finishes scanning, click Options and
select "Hide Microsoft Entries". Then press F5 to refresh the screen.

You will be able to see all the things that start in the "Everything"
tab. Then you'll be able to see exactly what and where the items are.



I did a Google search for the file and found this:
http://notes.ump.edu.my/fkee/Rosmadi Abdullah/BEE2233/PSpice/HTML/psprl.htm
and specifically this on the page:
SCR16078/16385/16367/16317
When using PSpice with Capture some instances of simsrvr.exe processes
may be orphaned.

Problem description:
When using PSpice with Capture, under certain circumstances it is
possible to have some instances of simsrvr.exe left running. This will
tie up minimal memory.

Workaround:
If a performance issue is suspected, close Capture and PSpice and
terminate all instances of the simsrvr.exe using the Task Manager
[Ctrl+Alt+Delete].



If you don't use the workaround by TCW, you could create a batch file to
force the single process to close.
Open Notepad and paste in this text:


:: Beginning of batch file
:: Closes simsrvr.exe
taskkill /F /IM simsrvr.exe

:: Below line for testing
pause

exit

:: End of batch file


Save the file as "Kill simsrvr.bat" . Use the quotes and save it to your
Desktop.

After using PSpice, verify simsrvr.exe is a running process in Task
Manager. Double click on the file you created, Kill simsrvr.bat .

The command prompt window should pause allowing you to see that the
process was terminated. If so, press and key and the window will close,
(check Task Manager to see for yourself). You can now right click on
the batch file you created and choose Edit. Put a double colon in front
of pause, similar to the line above it. Save the file. Now executing
the file will close by itself.

You can either execute the file manually like you just did, or put it
into a Shutdown script using GPEDIT.MSC. If you want more info on this,
post back.

The doc does state, "some instances", I guess that means more than one.

Create the file I gave you and try it. Let's see if two remain after
executing the batch file.

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Top