Computer will lock after booting

[Guest]

My computer had been running very slowly lately so I suspected I had a virus.
I subscribe to Norton Antivirus and update the virus list periodically. I
deleted Norton and decided to try the Panda Antivirus, which caught the virus
and destroyed it. Inadvertantly, I installed Norton again (with Panda still
in the system). I rebooted the computer but now once it install Norton in the
memory, the computer just freezes. What can I do to fix it.

 

[Galen]

In DanielVillatoro <[email protected]> had this to say:

My reply is at the bottom of your sent message:

My computer had been running very slowly lately so I suspected I had
a virus. I subscribe to Norton Antivirus and update the virus list
periodically. I deleted Norton and decided to try the Panda
Antivirus, which caught the virus and destroyed it. Inadvertantly, I
installed Norton again (with Panda still in the system). I rebooted
the computer but now once it install Norton in the memory, the
computer just freezes. What can I do to fix it.

Press F8 during boot over and over again, select safe mode, log into your
account, and using the control panel's add/remove applet to remove Norton.

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes

 

[Guest]

Galen, thanks for your response. I will try it when I get home. Do you think
I should stick with Norton or should I purchase the Panda Software

Regards,

 

[Galen]

In DanielVillatoro <[email protected]> had this to say:

My reply is at the bottom of your sent message:

Galen, thanks for your response. I will try it when I get home. Do
you think I should stick with Norton or should I purchase the Panda
Software

I wouldn't pay for either one when you can have adequate protection for
free. Here's a bunch of links for you:

Virus:
www.grisoft.com - AVG
www.antivir.com - AntiVir
http://www.my-etrust.com/microsoft/index.cfm - CA eTrust

Spyware:
www.lavasoft.de - AdAware
http://security.kolla.de/ - Spybot
http://www.microsoft.com/athome/security/spyware/software/default.mspx -
Microsoft Anti-Spyware Beta

Trojan:
www.emsisoft.com/en/software/free/ - a Squared
http://swatit.org/ Swat It

Before cleaning download this:

LSP-Fix - a free program to repair damaged Winsock 2 stacks:
http://www.cexx.org/lspfix.htm

Use that should cleaning out your PC remove or damage your in-place winsock
and you can't connect to the internet.

From the virus and trojan category pick one application, they're all free,
download it and install it. Make sure that you update it. From the spyware
category pick all three, download them and update them to the latest
definitions. Reboot, press the F8 key over and over again, from the menu
select Safe mode without networking. Do your cleaning in there. Reboot to
regular mode and run the scans again. This isn't going to be quick or easy
but it might just solve your problems and it should prevent you from further
problems so long as you keep them updated and scan often. Most of them can
be enabled to update and scan automatically.

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes