computer hangs at installing windows xp

G

gravey

i'm upgrading to XP from win 98. The computer hangs up
with approx. 24 min left. It goes through the "Collecting
Info" "Dynamic Update" Preparing Installation" just fine
and starts the "Installing Windows dialog but then hangs
at upgrading program and system settings. I restarted the
upgrade 3 or 4 times but always hangs up athe the same
point with 22 to 25 minutes left. Can anyone help
 
G

Guest

-----Original Message-----
i'm upgrading to XP from win 98. The computer hangs up
with approx. 24 min left. It goes through the "Collecting
Info" "Dynamic Update" Preparing Installation" just fine
and starts the "Installing Windows dialog but then hangs
at upgrading program and system settings. I restarted the
upgrade 3 or 4 times but always hangs up athe the same
point with 22 to 25 minutes left. Can anyone help
.
I'm having the same problem. Mine does the same thing. I
got over that problem but now I have memory errors. You
should check the memory and the mb to make sure it is
working fine. Check the com. chart to make sure the
drivers don't conflict with each other.
 
B

Bruce Chambers

Greetings --

Have you made sure that your PC's hardware components are capable
of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Hardware Compatibility
List: (http://www.microsoft.com/hcl/default.asp) Additionally, run
Microsoft WinXP Upgrade Advisor to see if you have any incompatible
hardware components or applications.

You should, before proceeding, take a few minutes to ensure that
there are WinXP device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware quality requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective hardware
(particularly motherboards, RAM and hard drives) that will still
support Win9x.

HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639

HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064


Bruce Chambers

--
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having both at once. -- RAH
 

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