Well nass and leonard, while keeping the task manager open yesterday, of
course it never froze. So last night, I closed all programs and left the task
manager open. When I got up, I had the dreaded blue screen(and this isnt the
first time) saying windows had detected something and shut down and to remove
newly installed software ,hardware, blah blah blah. So now what. And i
checked and samsung has nothing to download for this product.
:
:
I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can
Never ever install an updates for drivers from Microsoft updates for
another vendor hardware, best if you update from the hardware vendor website!.
What the screen saver settings and your Power options set to?.
Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us
Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Scan for viruses with an up2date Anti-virus software (full scan).
Run disk clean up and then run this command:
sfc /scannow
HTH.
nass
