Windows XP Power Options


U

Urizen

Hello!

Recently I performed a brand new installation of Windows XP; I also
installed Microsoft Office 2003. Both are in English language.

After all the Microsoft updates have been installed, I nevermore was able to
shut down the computer. No matter if I order the computer to shut down,
restart, hibernate or stand by, it always performs a reboot. Right after all
Microsoft updates have been installed I didn't even have the option to
Hibernate as in the Power Options Properties window, only three tabs
appeared: Power Schemes, Advanced and UPS. Besides that, in the Power Schemes
tab, the options for "System standby" and "System hibernate" didn't exist;
only "Turn off monitor" and "Turn off hard disks". Furthermore, when I
clicked the button to "Turn Off Computer" which is located in the Start Menu,
only the options to "Turn Off" and "Restart" were accessible; the option to
"Stand By" was shadowed, and thus inaccessible. Despite this, wherever I
ordered a shutdown, restart or stand by, the result was always a reboot.

A few time later I received an unexpected update from Microsoft, although
none was available to download at the Microsoft Update website and, after
that the option to Hibernate already appeared in the tabs located in the
Power Options Properties. This time, the options for "System standby" and
"System hibernate" also appeared in the Power Schemes tab; the "Stand By"
button which is located in the "Turn Off Computer" window also appeared
available to press. In spite of this, whenever I order a shutdown, restart,
hibernate or stand by, the result continues to be the same as before: a
system reboot.

Please, can anyone be so kind to help me solve this issue? It seems to be
entirely related to Microsoft as it started to happen when only Windows XP
and Office 2003 were installed in the hard disk as well as all the Microsoft
Updates.


I look forward to hearing from you.

I am grateful in advance for all the attention given.

Best regards,
Rui Nunes
 
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S

Shenan Stanley

Urizen said:
Hello!

Recently I performed a brand new installation of Windows XP; I also
installed Microsoft Office 2003. Both are in English language.

After all the Microsoft updates have been installed, I nevermore
was able to shut down the computer. No matter if I order the
computer to shut down, restart, hibernate or stand by, it always
performs a reboot. Right after all Microsoft updates have been
installed I didn't even have the option to Hibernate as in the
Power Options Properties window, only three tabs appeared: Power
Schemes, Advanced and UPS. Besides that, in the Power Schemes tab,
the options for "System standby" and "System hibernate" didn't
exist; only "Turn off monitor" and "Turn off hard disks".
Furthermore, when I clicked the button to "Turn Off Computer" which
is located in the Start Menu, only the options to "Turn Off" and
"Restart" were accessible; the option to "Stand By" was shadowed,
and thus inaccessible. Despite this, wherever I ordered a shutdown,
restart or stand by, the result was always a reboot.

A few time later I received an unexpected update from Microsoft,
although none was available to download at the Microsoft Update
website and, after that the option to Hibernate already appeared in
the tabs located in the Power Options Properties. This time, the
options for "System standby" and "System hibernate" also appeared
in the Power Schemes tab; the "Stand By" button which is located in
the "Turn Off Computer" window also appeared available to press. In
spite of this, whenever I order a shutdown, restart, hibernate or
stand by, the result continues to be the same as before: a system
reboot.

Please, can anyone be so kind to help me solve this issue? It seems
to be entirely related to Microsoft as it started to happen when
only Windows XP and Office 2003 were installed in the hard disk as
well as all the Microsoft Updates.

I look forward to hearing from you.

I am grateful in advance for all the attention given.

Did you download all of the most recent drivers for the system from the
hardware manufacturer(s) web site(s) and install them as part of your clean
installation?

Microsoft did not create the majority (if not all) of the hardware devices
you utilize - and thus - their support for it is minimal at best. In fact -
my opinion is that you should *not* go with the basic drivers supplied by
Microsoft unless the manufacturer of said hardware has left you out in the
cold (it happens as new OSes are put out - hardware manufacturers just don't
bother to make new software/drivers for their older products.)

So - you need to download and install the hardware device drivers for your
system. If the system is a third-tier system (Dell, HP, IBM/Lenovo,
Gateway, Packard Bell, etc) - you can usually visit the single
manufacturer's site and get all the hardware device drivers you need by
either entering your serial number or the model of the system. You should
at *least* download and install the motherboard/mainboard chipset driver,
the video device driver, the network device(s) driver(s) and the audio
device drivers. Many times there are other devices - but those are the main
ones you should likely concern yourself with now.

If this was a self-assembled system (or assembled and sold to you but not
under a major name brand) - you will need to refer to your documentation
and/or open the box to see what components you have. You will then visit
each of the corresponding manufacturer's web pages and download the
necessary drivers for each component. The list of the things you should
probably concentrate on first *have not changed*.
 
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U

Urizen

Dear Shenan Stanley,

Thank you very much for replying back. I forgot to mention in my post but
the first thing I do right after a new Windows installation is to perform an
installation of all device drivers. I also did their update to the latest
version. So all of them appear properly installed and as working properly
under the Device Manager Hardware list. It is just afterwards that I perform
the installation of Microsoft Office and all available Microsoft Updates.

The problem is really due to the installation of the Microsoft Updates as
before that the system Shut Down was working fine.

I look forward to hearing from you.

Thank you very much for all the attention given.

With my best regards,
Rui Nunes
 

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