Company Contact E-mail addresses - Outlook 2003

[Guest]

Hi,

We use Outlook 2003 for all of our email clients. We have an Exchange
2003 server.

Recently, we added a new domain name and are using this as the new
primary address for all of our recipients.

Many of the Sales Reps and the owners add company employees to their
contacts so that when they sync up their PDA's they will have these email
addresses in their contacts.

In the contacts email addresses, I had to go into each company contact
and click the name in the address book so that the new email address would
show correctly in contacts.

My question is this. When we look at the contacts in the address book,
all of the Outside contacts show Email address their correct email address.
The contacts that were created by selecting the name from the Global address
list show /o=OurDomain/ou=First Administrative Group/cn=Recipients/cn=Name.

Email type shows EX instead of SMTP.

Even though the e-mail address shows correctly in the individual contact.

One of the owners is concerned that when he is doing wireless sync with
his PDA sending to one of our company employees that the email will not
go thru because it doesn't have the correct email address.

Can anyone explain this?

Thanks,

 

[McGuiver1000]

Outlook syn email type

I found the solution, I had the same problem with my Blackberry. In Outlook double click each contact. On the right side where the email address is listed, copy the address and paste it in the box below marked "Display as:" Do this to each address that does NOT have the smtp address in this field and resync to your Pda or smartphone. The correct address will be used in your Pda or smartphone. When ever you add a new contact make sure that the address is listed in this field in smtp form, ie: "the_user_name@their_isp.com" Good luck"

Hi,

We use Outlook 2003 for all of our email clients. We have an Exchange
2003 server.

Recently, we added a new domain name and are using this as the new
primary address for all of our recipients.

Many of the Sales Reps and the owners add company employees to their
contacts so that when they sync up their PDA's they will have these email
addresses in their contacts.

In the contacts email addresses, I had to go into each company contact
and click the name in the address book so that the new email address would
show correctly in contacts.

My question is this. When we look at the contacts in the address book,
all of the Outside contacts show Email address their correct email address.
The contacts that were created by selecting the name from the Global address
list show /o=OurDomain/ou=First Administrative Group/cn=Recipients/cn=Name.

Email type shows EX instead of SMTP.

Even though the e-mail address shows correctly in the individual contact.

One of the owners is concerned that when he is doing wireless sync with
his PDA sending to one of our company employees that the email will not
go thru because it doesn't have the correct email address.

Can anyone explain this?

Thanks,