com port doesnt let laptop hibernate

[Guillermo]

I get a message that teh device driver for COM1 is preventing my machine
(Sony Vaio PCG-FX340) to get into hibernation. All the applications are
closed.
Also, I get the same message about the modem unless I disable it (for which
I have to restart).
If I uninstall the COM1, it installs itself in the next bootup and
everything works fine. However, if after that I reboot the computer without
uninstalling COM1, it will not let me get into hibernation again.
I had this problem before but im not sure how I fixed it (maybe I
reformatted my computer).
Reinstalling the driver doesnt work.



anybody has any suggestions?

thanks

guillermo

 

[I'm Dan]

I get a message that teh device driver for COM1 is preventing my
machine (Sony Vaio PCG-FX340) to get into hibernation. All the
applications are closed.
Also, I get the same message about the modem unless I disable it
(for which I have to restart).
If I uninstall the COM1, it installs itself in the next bootup and
everything works fine. However, if after that I reboot the computer
without uninstalling COM1, it will not let me get into hibernation
again.
I had this problem before but im not sure how I fixed it (maybe I
reformatted my computer).
Reinstalling the driver doesnt work.

I had a similar problem about a year ago caused by Quicken. It wasn't the
com port that was the problem, it was a background download agent Quicken
installed. You can do a google search on "device driver preventing standby"
to find the intuit links. I don't know if this has anything to do with your
problem, but perhaps the error msg is pointing you in the wrong direction,
like it did to me.

 

[Guillermo]

Thanks!
That did it. It was the qagent file (which I had disabled before) but the
mrtrate driver (which was also installed by quicken) which caused the
problem. I was going crazy trying to find a process running that was doing
that, but I couldnt because it was in fact not a process, but a device
driver. I also learned about the "hidden devices" in the device manager that
I didnt know about. I have a few that are not working properly (as shown in
their properties page) but I don't know what they are about. How do I know
which are safe to uninstall. for example I have some named: hmonitor,
GETSIDSV, TrueVector Internet Monitor and others which are not working
properly.

I also found out that the damn driver was the one that cause my computer to
need to reboot in order to be able to disable or enable the com port or the
modem (now I can do it without rebooting, as it used to be)

thanks again.

guillermo

 

[Guillermo]

I meant it WASNT the qagent file but the driver

Thanks!
That did it. It was the qagent file (which I had disabled before) but the
mrtrate driver (which was also installed by quicken) which caused the
problem. I was going crazy trying to find a process running that was doing
that, but I couldnt because it was in fact not a process, but a device
driver. I also learned about the "hidden devices" in the device manager that
I didnt know about. I have a few that are not working properly (as shown in
their properties page) but I don't know what they are about. How do I know
which are safe to uninstall. for example I have some named: hmonitor,
GETSIDSV, TrueVector Internet Monitor and others which are not working
properly.

I also found out that the damn driver was the one that cause my computer to
need to reboot in order to be able to disable or enable the com port or the
modem (now I can do it without rebooting, as it used to be)

thanks again.

guillermo

 

[I'm Dan]

...(snipped)...
I also learned about the "hidden devices" in the device manager that
I didnt know about. I have a few that are not working properly (as shown
in their properties page) but I don't know what they are about. How do
I know which are safe to uninstall. for example I have some named:
hmonitor, GETSIDSV, TrueVector Internet Monitor and others which
are not working properly.

TrueVector is probably related to ZoneAlarm. Google suggests hmonitor has
something to do with a chip-temperature monitor. I don't know what getsidsv
might be.