Code 10 and DVD/CD drive gone

[LouB]

Am new to this group so am sorry for asking an old question.
Friend has an Acer Aspire 5100 laptop.
CD drive was working and has now completely disappeared.
I believe this has happened to others so am hoping someone can point me
to some solutions.

TIA

Lou
Education is about knowing where to look for answers.

 

[Mike Hall - MVP]

Follow the instructions on this web site and your optical drives will come
back to you..

http://support.microsoft.com/default.aspx/kb/314060

 

[LouB]

Follow the instructions on this web site and your optical drives will
come back to you..

http://support.microsoft.com/default.aspx/kb/314060

Thank You

Lou

 

[Deuce]

Lou,
Did you apply this fix and did it work for you?

I had what sounds like the same problem. Everything was working fine
with my CD/DVD drive until I connected my iPod for the first time. The
iPod was assigned the E drive letter which is used by the CD/DVD
drive. This happened to me on my old XP machine and all I had to do
was change the drive letter and I was back in business. Not with
Vista! After I changed the drive letter for the iPod, the CD/DVD
drive was not detected although it shows in the device manager. It
sounds like this would be a fix for me though I'm a little scared of
messing around with the registry.
Thanks.

 

[Bari]

Mike,

The instructions refer to "Windows XP" - will this also work for Vista? I
have been using Windows Vista Business for several months, and all of a
sudden my DVD/CD drive disappeared. Try to restore the driver and I get the
Code 10 error message. I contacted my supplier (HP) who told me I have to
back up EVERYTHING on my PC, then reinstall Vista.

Thanks,
Bari

 

[Cal Bear '66]

Same for Vista.

See: http://support.microsoft.com/default.aspx/kb/929461


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