cd/dvd drive

[pmh532]

My computer is less than a year old. I have an Optiarc DVD+-RW AD-7200S ATA
Device on my Vista computer. My problem is that it recognizes some CDs/DVDs
and not others. I keep getting the message to insert a CD into the drive.
I am trying to run a CD that was burned with pictures on it. The person who
burned it also uses Vista, and can see the pics individually, or in slide
form. Any suggestions?

 

[Rick Rogers]

Hi,

Yes, a CD/DVD drive lens cleaner disk. It is probably just clogged with dust
or debris and cannot read the disks properly. These disks are commonly found
in most stores that sell writable media for a dollars/pounds/euros/etc.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Dominic Payer]

Your drive may need a firmware update.
See
http://www.sony-optiarc.eu/supportservice/downloads/dvddrivesdesktoppcs/ad7200s.html

 

[Manny Weisbord]

Hi,

Yes, a CD/DVD drive lens cleaner disk. It is probably just clogged with dust
or debris and cannot read the disks properly. These disks are commonly found
in most stores that sell writable media for a dollars/pounds/euros/etc.

I have seen this suggestion more times than I'd care to try and count,
but for the LIFE of me I've never seen anyone testify that it works.

 

[Peter Foldes]

Use the following fix
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

 

[Rick Rogers]

Hi Manny,

For the many that find a solution, most never come back to say so. I've used
a lens cleaner disk as a cheap and easy first step on many, many optical
drives over the years with problems similar to what the OP described and it
frequently (at a guess I'd say 70% of the time) resolves the problem. Rest
of them are usually faulty with a bad lens, requiring a drive replacement.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[pmh532]

I wrote this post 6/11, and since then posted a new one today. Maybe I
should have continued this thread, but didn't...Please see new post with
same subject....pmh532