ClickStream MFC Application Error in Windows XP SP3

Discussion in 'Windows XP Help' started by andreas, Aug 11, 2010.

  1. andreas

    andreas Guest

    Hi,

    I need your help on the following issue.
    Today when I turned on my computer and before I open any application
    the following message appeared on the screen (the standard window when
    something crashes and advise you to send the error report to
    Microsoft):
    ==========
    "ClickStream MFC Application has encountered a problem and needs to
    close. We are sorry for the inconvenience"
    ==========

    When I clicked to see what data this error report contains the
    following appears:
    ==========
    "Error Signature:
    szAppName: ClickStream.exe szAppVer: 1.1.1.0
    szModName: ClickStream.exe szModVer: 1.1.1.0 offset: 00001069"
    ==========

    I searched the Internet for ClickStream.exe and here is what I found:
    ==========
    "The filename CLICKSTREAM.EXE is used by objects that are classified
    as safe. It has not yet been seen to be associated with malicious
    software."
    ==========

    Then I used Process Explorer to check the services, and the
    CLICKSTREAM.EXE appeared below the "DDNIService.exe"

    When I searched for the "DDNIService.exe" I found from a website
    that:
    ==========
    "DDNIService.exe file is a malicious file related to spyware."
    ==========

    I scan the computer with "Spybot Search and Destroy" and nothing was
    identified as spyware.

    I also found out that DDNI stands for:
    ==========
    "Digital Delivery Networks (DDNi) is a PC user experience company that
    provides software, infrastructure and digital marketing opportunities
    to personal computer (PC) companies, distribution partners and
    retailers."
    ==========

    And that's were I got confused. I don't know what to do.

    Can someone help me to figure this out?
    It can be very annoying when you close the window and after a few
    seconds appears again.


    My computer details are the following:
    ==========
    Lenovo - Thinkcentre A58
    Pentium Dual Core 2.7 GHz
    2 GB of RAM
    Microsoft Windows XP Professional
    Service Pack 3
    ==========


    Thanks in advance.

    Andreas
     
    andreas, Aug 11, 2010
    #1
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  2. andreas

    andreas Guest

    I suspended the service "DDNIService.exe" using Process Explorer.
    Issue solved.
     
    andreas, Aug 23, 2010
    #2
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  3. andreas

    andreas Guest

    Permanent solution to the problem can be achieved by disabling the DDNIService in System Configuration Utility - tab "Services".
     
    andreas, Jan 14, 2013
    #3
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