Cleaned out registry-messed up Outlook

G

Guest

I cleaned out of my registry a program called Prowrite. In doing so I
believe I deleted something that Outlook needed. When I try to close Outlook
I get an error message "MICROSOFT OFFICE OUTLOOK HAS ENCOUNTERED A PROBLEM
AND NEEDS TO CLOSE. WE ARE SORRY FOR THE INCONVENIENCE." There is a check
in the box "Restart Microsoft Office Outlook" I click OK the program
restarts. This also happens when I use the right click drop down menu on any
message. I can open an email and then click the X at the top to delete, but
I can not delete without opening. Same with moving to another folder. I can
send and receive email without a problem.
I uninstalled Office 2003 and reinstalled it. I reinstalled Windows XP (as
an upgrade). None of these helped.
Does anyone know what I removed that I need?
 
M

Milly Staples [MVP - Outlook]

Have you tried running Detect and Repair from Outlook's Help menu?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, beckye asked:

| I cleaned out of my registry a program called Prowrite. In doing so I
| believe I deleted something that Outlook needed. When I try to close
| Outlook I get an error message "MICROSOFT OFFICE OUTLOOK HAS
| ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE. WE ARE SORRY FOR THE
| INCONVENIENCE." There is a check in the box "Restart Microsoft
| Office Outlook" I click OK the program restarts. This also happens
| when I use the right click drop down menu on any message. I can open
| an email and then click the X at the top to delete, but I can not
| delete without opening. Same with moving to another folder. I can
| send and receive email without a problem.
| I uninstalled Office 2003 and reinstalled it. I reinstalled Windows
| XP (as an upgrade). None of these helped.
| Does anyone know what I removed that I need?
 
G

Guest

I did notice that when you click to SEND ERROR REPORT
The error report does not send out. The first line on the next dialog box
gets checked.
I believe it says Preparing.....
That is all I can read before it vanishes and never comes up with "YOUR
MESSAGE HAS BEEN SENT"

beckye said:
I just ran the Detect and Repair, rebooted. No change.

Milly Staples said:
Have you tried running Detect and Repair from Outlook's Help menu?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, beckye asked:

| I cleaned out of my registry a program called Prowrite. In doing so I
| believe I deleted something that Outlook needed. When I try to close
| Outlook I get an error message "MICROSOFT OFFICE OUTLOOK HAS
| ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE. WE ARE SORRY FOR THE
| INCONVENIENCE." There is a check in the box "Restart Microsoft
| Office Outlook" I click OK the program restarts. This also happens
| when I use the right click drop down menu on any message. I can open
| an email and then click the X at the top to delete, but I can not
| delete without opening. Same with moving to another folder. I can
| send and receive email without a problem.
| I uninstalled Office 2003 and reinstalled it. I reinstalled Windows
| XP (as an upgrade). None of these helped.
| Does anyone know what I removed that I need?
 

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