CD-ROM Prob

[Guest]

I have a CD-RW and DVD drive (Drive D). The DVD works fine, but I am unable to play CD ROMS. When I put the CD in I get a message saying that the PC is unable to detect a disc in the drive and it asks me to insert the disc and cancel or retry. When I explore the drive, no disc is shown as present even though one is loaded. If I keep on taking the disc in and out I can occasionally get it to work. I had this problem 6 months ago and it just went away. It has come back over the last week and I am concerned that I have a real problem. I have cleaned the drive with a cleaner, but as it seems to be working OK with DVDs I think it is a software problem. Does anyone have any experience of this?

 

[Jimmy S.]

Hi Susan,

Try reinstalling the drive:
Click Start / Control Panel
If you see Switch to Classic view in the left column click it
Click System
Click Hardware tab
Click Device Manager
Expand the +DVD/CD-ROM drives branch
Right click the drive and Uninstall it

Reboot your computer for it to detect and reinstall the drive.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


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| I have a CD-RW and DVD drive (Drive D). The DVD works fine, but I am unable to play CD ROMS. When I put the CD in I get a message
saying that the PC is unable to detect a disc in the drive and it asks me to insert the disc and cancel or retry. When I explore the
drive, no disc is shown as present even though one is loaded. If I keep on taking the disc in and out I can occasionally get it to
work. I had this problem 6 months ago and it just went away. It has come back over the last week and I am concerned that I have a
real problem. I have cleaned the drive with a cleaner, but as it seems to be working OK with DVDs I think it is a software problem.
Does anyone have any experience of this?
|

 

[Chuck]

It sounds like a CD drive problem, or possibly a poor connection. As I
remember, the CD disk detection uses a different lazer system than the DVD.

I have a CD-RW and DVD drive (Drive D). The DVD works fine, but I am

unable to play CD ROMS. When I put the CD in I get a message saying that the
PC is unable to detect a disc in the drive and it asks me to insert the disc
and cancel or retry. When I explore the drive, no disc is shown as present
even though one is loaded. If I keep on taking the disc in and out I can
occasionally get it to work. I had this problem 6 months ago and it just
went away. It has come back over the last week and I am concerned that I
have a real problem. I have cleaned the drive with a cleaner, but as it
seems to be working OK with DVDs I think it is a software problem. Does
anyone have any experience of this?