CD-ROM drives not working please help!!

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Guest

Neithe rof my cd-rom drives are not working, when i put a disc in nothing
happens i cna not load new hardware, play music cd's or anything...i checked
my device manager and it says the folllowing-Windows cannot start this
hardware device because its configuration information (in the registry) is
incomplete or damaged. (Code 19)

It says this or both drives, please help, i need these drives for work
 
LØRÐ_ÐÂRKÑÊSST said:
Neithe rof my cd-rom drives are not working, when i put a disc in
nothing happens i cna not load new hardware, play music cd's or
anything...i checked my device manager and it says the
folllowing-Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete or damaged.
(Code 19)

It says this or both drives, please help, i need these drives for
work
Click to expand...

Do NOT be afraid of the registry hack here.
It is SAFE and has helped MANY people.
Respect the registry, don't fear it.

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.


Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)
 
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