CD-ROM Drive Problem in Windows Explorer "Need HELP"...

[Bryan T.]

After doing a clean install of windows 2000 when I click
on the CD-Rom drive in Windows Explore WITH a disk in the
drive I get "Please insert a disk into drive "D" I've
tried multiple disks...The device is working properly in
device manager NO Conflicts...I have also uninstalled the
drive in Device Manager and let it reinstall on
restart...I have 2 CD-Rom drives on this machine and the
other works properly, the jumpers are set correctly also,
I Checked ...

Any Help Would Be Greatly Appreciated,

Bryan

 

[JeffO]

Is the disc in the drive a factory ROM disc, a CD-R
written disc, or a CDRW?
If a CDRW, was it written to with a session or with packet-
writing (like DirectCD)?
It could be the disc.
I have possesion of a few CDs that are defective. One
factory CD has a tiny crack on the outer edge. Of about 20
drives I've put it into, only one will recognize and read
it.
Also, I had a damaged install of Roxio that was able to
write CDs, but most drives couldn't read the CD.

 

[Manuel]

Hi
Check the other reply, good points; Does it look like the
drive is attempting to read after retry? If so you may
have dirt blocking the laser to or from the cd's surface,
try a blast compressed air on the drive.
Manuel

 

[Stuart]

I'm no help here, but I have the same problem. I
unpgraded from Win95 to a brand new install of 2000
(reformatted new hard drive). My CD-RW that ran fine
under 95 is excrutiatingly slow under 2000 and frequently
gives the same error reported by Bryan. I too have
uninstalled and re-installed numerous times and tried
changing bios settings for the drive - no luck. I note
that the drive requires DMA but 2000's hardware manager
reports it to be constantly in PIO mode. I would
appreciate any assistance suggested.

Stuart.

 

[Tammy]

Hi,

Did you get this resolved? I have a similar problem.
Frustrated.