CD-ROM Drive Does Not Detect CD

[Guest]

I have Windows XP Pro and SP2 freshly installed (reformatted) and everything
seems to worked fine for the past 3 weeks... but now when I try to insert a
cd, it doesn't recognize any cd. I tried this with two different cd-rom
drives and they both showed up in CMOS + my computer, just that neither would
read a cd; I have tried using different cds as well. I tried using two
different IDE cables and that wasn't the case either. I have a feeling it may
be a driver problem with windows or a motherboard issue?

 

[RoadRunner]

Hi ... Try going to the manufacturer for your cd-rom and see whether they
have a firmware for your model . If so ? Download it and see if that helps

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[Guest]

Yeah.. already tried it, still doesn't work

Hi ... Try going to the manufacturer for your cd-rom and see whether they
have a firmware for your model . If so ? Download it and see if that helps

.....

 

[RoadRunner]

Ok , When you say that it doesn't recognize the disk , What do you mean ? It
wouldn't autorun ? Also what happen if you double click the drive , Will the
disk load up ? If you open the My Computer do you see your cd rom drive ?
Does it get recognize in the bios set up ?

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[Guest]

Jeff,
Are there any error codes showing for the drive in device manager..?
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123
Have you tried uninstalling the drive in device manager, rebooting to let
windows try to reinstall the drive..?
This fix sometimes can solve CD/DVD device registry problems, your call..
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
How old is the drive..? Is it just a plain old CD-ROM drive or a combo,
could you ever write to CD-R, CD-RW media..? If not it might be time to
upgrade..
Oh, any make and model # info for the drive might help, if available..
Hope this can help..
j;-j

 

[RoadRunner]

http://support.microsoft.com/?kbid=314096

http://support.microsoft.com/kb/320553/EN-US/

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060

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[Guest]

I've tried uninstalling the drive and all that through device manager and it
still has no effect. I also tried the driver utility .exe file and it didn't
help either.

Basically, the cd-rom drive itself is detected by the BIOS and you can see
the drive in my computer, it's just you can't see the contents of the cd at
all(it doesn't auto-run, you don't see the jpeg file usually associated with
the cd mounted on the drive, you can't even open the drive to see any
contents of the file.. it'll just lag and remain on the my computer screen) I
think it may be a motherboard issue since i put in my xp cd and tried to boot
from cd-rom and nothing happened.. i also tried it with my other cd-rom drive

 

[Guest]

in computer management -- system, I saw a lot of events and the same day that
i installed xp, it says that there was an error with my cd-rom drive... The
device, \Device\CdRom3, has a bad block. --- event 7

and also another event that says .... An error was detected on device
\Device\CdRom0 during a paging operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. - --- event 51

 

[RoadRunner]

Jeff try this site out and see if someone can help

http://www.videohelp.com/forum/

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