Do some Google keyword searches on 'code 32' and the like. Check out the
hit I got at the address below & what I found there (in the quotes) &
there's more under the quote suggesting a register edit. You also need to
search the Microsoft Knowlege Base the same way. Be persistent. Be
purposeful. Be careful. Be patient. You can find the answer out there!
(Incidentally - I discovered sometime ago that Roxio software is a mangy
dog)
http://www.winportal.com/chat_sin.asp?ObjectID=7611
" Anybody that witnesses these problems should try this. There are multiple
software packages out there that will corrupt your computer's registry when
uninstalled. To correct the problem follow the instructions below. NOTE:
After uninstalling Roxio Easy CD Creator in Microsoft Windows XP or 2000,
Device Manager may have one of the following error codes listed for CD
drives on the system: The device is not working properly because Windows
cannot load the drivers required for this device (Code 31). A driver for
this device was not required, and has been disabled (Code 32 or Code 31). "
