CD-ROM Drivers


H

Huseyin

Hi,

I am using win 2000 pro. Somehow dissapper my two CD-ROM
devices lable on my computer. I can't see that labels on
the explorer. Uninstall cdrom drivers and re-install that
drivers again but nothing changed. CD-ROM driver label
shows on the devices manager with error message as
below:"This device is not working properly because Windows
cannot load the drivers required for this device. (Code
31)". Please anyone help me.

regards,

Huseyin.
 
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C

Carrie Garth \(MVP\)

Hi Huseyin,

Some third party CD-Writing Software can cause your computer to exhibit this behavior
if they add entries under the UpperFilters or LowerFilters registry values. For more
information, see the following Microsoft Knowledge Base Article:

KB270008 - Cannot Access CD-ROM and Code 31 Error Message in Device Manager
After You Remove Adaptec Easy CD Creator from Your Computer
http://support.microsoft.com/?scid=270008

Ensure you perform a backup of your registry before you make any changes. For more
information, see the following Microsoft Knowledge Base Article:

KB322755 - HOW TO: Backup, Edit, and Restore the Registry in Windows 2000
http://support.microsoft.com/?scid=322755

--
Carrie Garth, Microsoft MVP for Windows 2000
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- c x g


: "Huseyin" <huseyin AT multiline-systems DOT co DOT uk>
: Wrote in message : Sent: Tuesday, August 19, 2003 11:16 AM
: Hi,
:
: I am using win 2000 pro. Somehow dissapper my two CD-ROM
: devices lable on my computer. I can't see that labels on
: the explorer. Uninstall cdrom drivers and re-install that
: drivers again but nothing changed. CD-ROM driver label
: shows on the devices manager with error message as
: below:"This device is not working properly because Windows
: cannot load the drivers required for this device. (Code
: 31)". Please anyone help me.
:
: regards,
:
: Huseyin.
 

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