Hi Josh - See here:
http://support.microsoft.com/default.aspx?scid=kb;[LN];270008 It may not
sound like it applies but take the steps outlined there to delete the Upper
and Lower Filters.
You can also use this reg file to handle these deletes (it takes care of
deleting some other things which can cause problems as well):
http://www.aumha.org/downloads/cdgone.zip This is
pretty much the "standard" fix for this type of issue. Backup first so that
you can recover if there are problems (there aren't usually, BTW).
It's recommended by Compaq/HP that you run FilterFixer also when this occurs
to recreate the correct entries, here:
ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.exe Instructions
here: ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.txt
--
Regards, Jim Byrd,
My Blog, Defending Your Machine,
http://defendingyourmachine2.blogspot.com/
In josh <
[email protected]> typed:
|| I did this but even under the Device Manager, no CD/DVD ROM drive
|| appears. Not even the section that it should be in.
||
|| "Jerry" wrote:
||
||| Boot into Safe Mode, open Device Manager, delete/remove all CD/DVD
||| ROM drives you find, reboot, and Windows will redetect the hardware
||| and install the drivers.
|||
||| |||| CD/DVD-ROM is not working properly. It is not appearing as a
|||| driver in the My
|||| Computer folder. I believe that to be the source of my problem.
