CD/DVD drive.

[Geoff Ellis]

CD/DVD drive.

Got a little problem that has me stumped.

Machine is a Toshiba laptop Satellite SP10-304 with XP home.

I was burning a folder of pictures to CD-ROMs using the supplied "Drag'n
Drop CD+DVD" part way through the burn Drag'Drop asked for the second disc
but never got started burning that disc.

My problem is now Window Explorer won't open the drive, I am unable to
access a CD in the drive, I click on the drive (E in Windows Explorer but
nothing happens.

A CD with Auto-run works ok as does a music CD.

Can anybody help?

Toshiba supply a Product Recovery CD-ROM with this machine, I don't have a
WindowsXP CD, the supplied CD wipes C: clean, which is a pain, and I don't
know, even, if a Windows re-install will fix the problem, any thoughts?

Regard Geoff

 

[GSV Three Minds in a Can]

CD/DVD drive.

Got a little problem that has me stumped.

Machine is a Toshiba laptop Satellite SP10-304 with XP home.

I was burning a folder of pictures to CD-ROMs using the supplied "Drag'n
Drop CD+DVD" part way through the burn Drag'Drop asked for the second disc
but never got started burning that disc.

My problem is now Window Explorer won't open the drive, I am unable to
access a CD in the drive, I click on the drive (E in Windows Explorer but
nothing happens.

A CD with Auto-run works ok as does a music CD.

Can anybody help?

Toshiba supply a Product Recovery CD-ROM with this machine, I don't have a
WindowsXP CD, the supplied CD wipes C: clean, which is a pain, and I don't
know, even, if a Windows re-install will fix the problem, any thoughts?

It's a bit of a sledge-hammer approach, but you can try opening device
manager (if you don't know how to do that, then you probably shouldn't
embark on this) and disable then re-enable the device, if that doesn't
work (it may not) then uninstall the device and then reinstall it. This
latter assumes that there actually IS a suitable driver on the PC in
some place WinXP can automatically re-install it from (or else that it
can get one via the internet).

More subtle is to right click the drive in 'my computer' and see what it
says under 'properties', and whether you have some options on the
'recording' tab to complete the planned write operation, or just to
disable writing on this drive. Psychic debugging is difficult, because
there are 101 things that can have hung up (burning CDs from Windows
apparently IS rocket science).

All bets are off if you have installed / were using some other burning
software (Sonic, Roxio, whatever) - not sure exactly what YOU mean by
'drag & drop'. 8>.