ccApp box appears during shutdown

[Richard Fangnail]

When shutting down XP, I sometimes get an old-fashioned Windows dialog
box saying something about ccApp, and then it shuts down.

I found some older threads saying it has to do with Norton AV. Why
would it happen occasionally and not all the time?

 

[Carey Frisch [MVP]]

Run the Symantec AutoFix Tool to solve your issue:
https://www-secure.symantec.com/techsupp/asa/index.jsp?ref=consumertsus

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

---------------------------------------------------------------------------­---------------------------------

:

| When shutting down XP, I sometimes get an old-fashioned Windows dialog
| box saying something about ccApp, and then it shuts down.
|
| I found some older threads saying it has to do with Norton AV. Why
| would it happen occasionally and not all the time?

 

[Richard Fangnail]

Your page didn't work but I ran LiveUpdate from NAV.