caught in a re-boot loop

[Bruce Stollmack]

i recently re-installed Xp Pro on my sister's Dell PIV machine. its has
worked fine for 3 weeks, but now she tells me she's can't get the machine
into windows. it keeps going saying windows wasn't shut down properly and
offers 5 choices for re-boot ( safe mode, safe mode w/prompt, etc.) no
matter which she chooses it keeps returning to the same screen. any thought
on how to break thru?

 

[Will Denny]

Hi

If the PC can't be accessed via any of those options - including 'Last Known
Good Configuration - then your sister will have to try a 'Repair' install of
XP. The following article by Michael Stevens will help:

"How to Perform a Windows XP Repair Install"
http://michaelstevenstech.com/XPrepairinstall.htm

--

Will Denny
MS-MVP Windows Shell/User


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[Guest]

Try booting to xp cd (sometimes needs to be adjusted in BIOS,boot tab,device
priority,or similiar),then at info page press R for recovery,press enter
key for
password,then type:CHKDSK C: /R When its thru type:EXIT Let xp restart,and
remove cd.