Hi Mary,
Try cleaning up the installer.
Start/run services.msc, scroll down to "Windows Installer" and double click
it. Stop the service if it is running, set the startup type line to
disabled. Click apply/ok and reboot.
Delete the contents of the temp folders, there may be a file in there
interfering with the setup routine of the installer. Get both:
C:\Windows\temp
C:\Documents and Settings\<username>\local settings\temp
Now reverse the first set of steps and reenable the Windows Installer (You
can just set the startup type to manual). Reboot.
Turn off all other running programs, especially your antivirus software. Use
ctrl+shift+escape, if necessary, to "end task" on everything.
Now retry installing some software.
--
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
Associate Expert - WinXP - Expert Zone
I can't get my xp to upload McAfee, and other software discs. Have had help
but still not able to. When I try to upload, it stalls out and when I go to
task manager it says it is still running. Hours later. Can anyone help me?
Thanx,Mary
