can't update and internet problems

[traumajohn]

hi,
my friends notebook had the sasser. i removed it and
patched it. i am unable to get the windows update page to
load, i followed the instructions in knowledge about the
registry and fixed that. but still can't get to update
page says page can not be displayed. also i can't get to
the symantec site and a whole bunch of other antivirus
sites. i noticed that after i enter like www.symantec.com
or windowsupdate page and it has http:///?%
20www.symantec.com, and it does the same on the other
pages. i have uninstalled norton did disk cleanup and
checkdisk still with problems.
thanks,
john

 

[Ross Durie]

Check HOSTS file. Delete all entries except localhost.

 

[traumajohn]

how do you check hosts file?
john

-----Original Message-----
Check HOSTS file. Delete all entries except localhost.

--
Ross



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