Can't Send/Receive

[Guest]

Okay, I uninstalled/deleted McAfee Security/Virus from my system. I received
detailed instructions from my ISP (COX) re setting up Vista Windows Mail & it
is
straight-forward. Pop Server is: pop.east.cox.net. SMPT Server is:
smpt.east.cox.net. In/Out Ports should be 25 & 110. I configured my account
exactly to the letter that COX instructions advised. When I try to send mail
I still get the same error message that I've been getting for a month now.
After pressing 'Send', drop down window opens. Text is: Send: then
"Connecting to pop.east.cox.net", then "Finding Host". About 1 min. later
error msg is displayed.
"The connection to the server has failed. Subject 'email title', Account:
'Laptop Mail', Server: 'smtp.east.cox.net', Protocol: smtp, Port 25, (SSL)No.
Socket Error: 10060. Error Number: 0x800CCC0E.
Cox techs are at a loss as to why this configuration will not work with
Windows Mail and Vista. What is confusing me is that I can go on to the Cox
website and use their "Webmail" and it works correctly with the same
configuration values that I used for Windows Mail...What could be causing the
incompatability(?) issue(s) with all this? Over one month and I still can't
use Windows Mail. I went way past frustrated weeks ago. Can anyone shed
some light on this. I would appreciate any suggestions that would resolve
this %#@#@#@# issue. mick
mickc.

 

[Julian]

Okay, I uninstalled/deleted McAfee Security/Virus from my system. I
received
detailed instructions from my ISP (COX) re setting up Vista Windows Mail &
it
is
straight-forward. Pop Server is: pop.east.cox.net. SMPT Server is:
smpt.east.cox.net. In/Out Ports should be 25 & 110. I configured my
account
exactly to the letter that COX instructions advised. When I try to send
mail
I still get the same error message that I've been getting for a month now.
After pressing 'Send', drop down window opens. Text is: Send: then
"Connecting to pop.east.cox.net", then "Finding Host". About 1 min. later
error msg is displayed.
"The connection to the server has failed. Subject 'email title', Account:
'Laptop Mail', Server: 'smtp.east.cox.net', Protocol: smtp, Port 25,
(SSL)No.
Socket Error: 10060. Error Number: 0x800CCC0E.
Cox techs are at a loss as to why this configuration will not work with
Windows Mail and Vista. What is confusing me is that I can go on to the
Cox
website and use their "Webmail" and it works correctly with the same
configuration values that I used for Windows Mail...What could be causing
the
incompatability(?) issue(s) with all this? Over one month and I still
can't
use Windows Mail. I went way past frustrated weeks ago. Can anyone shed
some light on this. I would appreciate any suggestions that would resolve
this %#@#@#@# issue. mick
mickc.

http://support.microsoft.com/kb/191687

 

[mac]

Okay, I uninstalled/deleted McAfee Security/Virus from my system. I
received
detailed instructions from my ISP (COX) re setting up Vista Windows Mail &
it
is
straight-forward. Pop Server is: pop.east.cox.net. SMPT Server is:
smpt.east.cox.net. In/Out Ports should be 25 & 110. I configured my
account
exactly to the letter that COX instructions advised. When I try to send
mail
I still get the same error message that I've been getting for a month now.
After pressing 'Send', drop down window opens. Text is: Send: then
"Connecting to pop.east.cox.net", then "Finding Host". About 1 min. later
error msg is displayed.
"The connection to the server has failed. Subject 'email title', Account:
'Laptop Mail', Server: 'smtp.east.cox.net', Protocol: smtp, Port 25,
(SSL)No.
Socket Error: 10060. Error Number: 0x800CCC0E.
Cox techs are at a loss as to why this configuration will not work with
Windows Mail and Vista. What is confusing me is that I can go on to the
Cox
website and use their "Webmail" and it works correctly with the same
configuration values that I used for Windows Mail...What could be causing
the
incompatability(?) issue(s) with all this? Over one month and I still
can't
use Windows Mail. I went way past frustrated weeks ago. Can anyone shed
some light on this. I would appreciate any suggestions that would resolve
this %#@#@#@# issue. mick
mickc.

Go to tools>accounts>select your account>properties>connection tab>remove
the check mark from 'always connect using'>apply/ok your way out.
Now try to send etc?

 

[Frank Saunders, MS-MVP OE/WM]

Okay, I uninstalled/deleted McAfee Security/Virus from my system. I
received
detailed instructions from my ISP (COX) re setting up Vista Windows Mail &
it
is
straight-forward. Pop Server is: pop.east.cox.net. SMPT Server is:
smpt.east.cox.net. In/Out Ports should be 25 & 110. I configured my
account
exactly to the letter that COX instructions advised. When I try to send
mail
I still get the same error message that I've been getting for a month now.
After pressing 'Send', drop down window opens. Text is: Send: then
"Connecting to pop.east.cox.net", then "Finding Host". About 1 min. later
error msg is displayed.
"The connection to the server has failed. Subject 'email title', Account:
'Laptop Mail', Server: 'smtp.east.cox.net', Protocol: smtp, Port 25,
(SSL)No.
Socket Error: 10060. Error Number: 0x800CCC0E.
Cox techs are at a loss as to why this configuration will not work with
Windows Mail and Vista. What is confusing me is that I can go on to the
Cox
website and use their "Webmail" and it works correctly with the same
configuration values that I used for Windows Mail...What could be causing
the
incompatability(?) issue(s) with all this? Over one month and I still
can't
use Windows Mail. I went way past frustrated weeks ago. Can anyone shed
some light on this. I would appreciate any suggestions that would resolve
this %#@#@#@# issue. mick
mickc.

Are you connected to Cox as your ISP or are you connecting through some
other ISP?

 

[Gary VanderMolen]

As Frank Saunders already indicated, your send failure is probably
due to being connected to a network other than Cox. I attempted to
connect to smtp.east.cox.net but was unable to do so, which was
the expected result since I'm not on their network.

Gary VanderMolen