You can test your password by logging in to webmail:
http://webmail.verizon.net/signin/
If that works, it proves you have the correct username/password. If not,
a likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.
If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail
Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen
11Bravo said:
Account: 'Verizon mail', Server: 'incoming.verizon.net', Protocol: POP3,
Server Response: '-ERR [AUTH] Authentication failed', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Gary VanderMolen said:
When you get that prompt, click Cancel. It should then produce an error message.
Right-click on your error message, copy, then paste it into a reply here.
