Can't send mail

[Brad Greenberg]

I am having the same problem. When I try to send an e-mail, I get the
following message: "The message could not be sent. The authentication
setting might not be correct for your outgoing e-mail [SMTP] server. For
help solving this problem, go to Help, search for "Troubleshoot Windows
Mail", and read the "I'm having problems sending e-mail" section. If you
need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Re: A
tree situation', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net',

Protocol: SMTP, Server Response: '550 5.1.1 <[email protected]> relaying
not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

I have cox and have never had this problem before. I have Vista, but have no clue what kind of Vista, or how to find out what kind I have.

<snip hijacked post>

 

[PA Bear [MS MVP]]

The error message ("relaying not allowed") suggests that you weren't
connected to the internet via cox.net when you sent the message, Brad.

On the other hand, see if setting Outgoing (SMTP) port to 587 works.

Tools | Accounts | Mail | [[email protected] account] | Properties | Servers |
Outgoing mail server | My server requires authentication <=this option
should be checked/enabled, too.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

I am having the same problem. When I try to send an e-mail, I get the
following message: "The message could not be sent. The authentication
setting might not be correct for your outgoing e-mail [SMTP] server. For
help solving this problem, go to Help, search for "Troubleshoot Windows
Mail", and read the "I'm having problems sending e-mail" section. If you
need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Re: A
tree situation', Account: 'pop.west.cox.net', Server:
'smtp.west.cox.net',

Protocol: SMTP, Server Response: '550 5.1.1 <[email protected]> relaying
not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

I have cox and have never had this problem before. I have Vista, but have
no clue what kind of Vista, or how to find out what kind I have.

 

[cowboygirl]

I have the same problem, but only since installing Internet Explorer 8.
Message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Emailing:
Camping by Ty', Account: 'pop.netzero.com', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Server Response: '450 smtpout06.dca.untd.com Authentication
required', Port: 25, Secure(SSL): No, Server Error: 450, Error Number:
0x800CCC78

Please keep in mind I am a computer neophyte and don't understand much tech
talk.

The error message ("relaying not allowed") suggests that you weren't
connected to the internet via cox.net when you sent the message, Brad.

On the other hand, see if setting Outgoing (SMTP) port to 587 works.

Tools | Accounts | Mail | [[email protected] account] | Properties | Servers |
Outgoing mail server | My server requires authentication <=this option
should be checked/enabled, too.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

I am having the same problem. When I try to send an e-mail, I get the
following message: "The message could not be sent. The authentication
setting might not be correct for your outgoing e-mail [SMTP] server. For
help solving this problem, go to Help, search for "Troubleshoot Windows
Mail", and read the "I'm having problems sending e-mail" section. If you
need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Re: A
tree situation', Account: 'pop.west.cox.net', Server:
'smtp.west.cox.net',

Protocol: SMTP, Server Response: '550 5.1.1 <[email protected]> relaying
not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

I have cox and have never had this problem before. I have Vista, but have
no clue what kind of Vista, or how to find out what kind I have.

 

[PA Bear [MS MVP]]

You do not have the same problem: OP's error was 550 while yours is 450, and
you are not a cox.net user.

To avoid confusion, please begin a new thread about your specific problems.

[Tip: Outgoing server requires authentication must be enabled/checked.
Installing IE would *not* uncheck this setting.]

 

[Gary VanderMolen]

Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

 

[cowboygirl]

I don't have coxnet. I use netzero dialup.

I have the same problem, but only since installing Internet Explorer 8.
Message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Emailing:
Camping by Ty', Account: 'pop.netzero.com', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Server Response: '450 smtpout06.dca.untd.com Authentication
required', Port: 25, Secure(SSL): No, Server Error: 450, Error Number:
0x800CCC78

Please keep in mind I am a computer neophyte and don't understand much tech
talk.

The error message ("relaying not allowed") suggests that you weren't
connected to the internet via cox.net when you sent the message, Brad.

On the other hand, see if setting Outgoing (SMTP) port to 587 works.

Tools | Accounts | Mail | [[email protected] account] | Properties | Servers |
Outgoing mail server | My server requires authentication <=this option
should be checked/enabled, too.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

I am having the same problem. When I try to send an e-mail, I get the
following message: "The message could not be sent. The authentication
setting might not be correct for your outgoing e-mail [SMTP] server. For
help solving this problem, go to Help, search for "Troubleshoot Windows
Mail", and read the "I'm having problems sending e-mail" section. If you
need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Re: A
tree situation', Account: 'pop.west.cox.net', Server:
'smtp.west.cox.net',

Protocol: SMTP, Server Response: '550 5.1.1 <[email protected]> relaying
not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

I have cox and have never had this problem before. I have Vista, but have
no clue what kind of Vista, or how to find out what kind I have.

 

[Gary VanderMolen]

Cowboygirl, make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

I don't have coxnet. I use netzero dialup.

I have the same problem, but only since installing Internet Explorer 8.
Message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Emailing:
Camping by Ty', Account: 'pop.netzero.com', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Server Response: '450 smtpout06.dca.untd.com Authentication
required', Port: 25, Secure(SSL): No, Server Error: 450, Error Number:
0x800CCC78

 

[Sam Hobbs]

That is why you should create a new thread.