cant send mail from windows mail

G

Guest

just got a new comp, was using windows mail to send and receive mail..now all
of a sudden i cant send any mail, i can receive but cant send, this is the
error

The connection to the server has failed. Subject '', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

pls can someone help me, apparently my isp cant??? what can i do...i have
mcafee security is that i a problem??
 
S

Steve Cochran

McAfee is likely the problem. You need to disable email scanning and then
remove your mail account, close WinMail and reopen it and then add your mail
account back again. That should fix it.

See www.oehelp.com/OETips.aspx#3 you don't need email scanning and it
messes stuff up.

steve
 
C

Catlady

I don't have that one I use AVG.

Steve Cochran said:
McAfee is likely the problem. You need to disable email scanning and then
remove your mail account, close WinMail and reopen it and then add your
mail account back again. That should fix it.

See www.oehelp.com/OETips.aspx#3 you don't need email scanning and it
messes stuff up.

steve
 
P

Peter Foldes

Catlady

And did you try to close the email scanning for AVG and then follow the advice that Steve has posted for you.
 
S

Steve Cochran

Your message says you have McAfee at the bottom. At any rate, if you have
AVG, you need to uninstall it and then reinstall it with the email scanning
option disabled. If you have McAfee also, then uninstall it completely as
it is causing big problems for everyone who has it installed.

steve
 
G

Guest

Hi there, I was having the same problem could receive but couldn't send emails
I tried a number of suggestions, but found that if I opened Mcafee and
unchecked the scan outgoing email option only it fixed the problem and I am
now able to send emails, it still scans incoming emails etc. and am still
protected, except for scanning outgoing so seems to have worked
this was driving me crazy for over a week, but all seems well
thought I'd pass it along......

Alicia
 
G

Guest

1. Open Windows mail
2. Click on the "Tools" button.
3. Select "Accountants"
4. Remove all accountants but your own.
5.Fully install Mcafee (add deleted options). or reinstall it.
6.Restart computer.
7. Repeat steps 1-3
8. With "Accountants" window open Select the "Properties" button.
9. Check off box: "Include this accountant when recieving mail or
synchronizing".
10. Next click the "Servers" tab next to the "General" tab.
11. Delete and fill in your "E-mail username" & "Password"
12. Next Check off the box: My server requires Authentication"
13. Now you can click the "Settings..." button.
14. Select "log on using"
15. Fill in your "E-mail username & Password" the same as step 11.
16. Check off "Remember password" Box.
17. Hit OK.
18. Restart computer.
19. DONE!
I have found this to be more a problem with the internet provided. My Mcafee
is fully installed and working fine.
The following (if you're interested) is what I'm running.
A Dell XPS 410
Dual Core 2 E6600 (2.4GHZ)
2GB DDR2 SDRAM @ 667 MHZ
ATI Radeon X1300 PRO 256 MB
Mcafee 36 month subscription
Windows Vista Home Premium

GOOD LUCK!!!!
 

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