Can't send emails with Windows Mail


S

scwish

I cannot send emails from my Windows Mails and get the below response. What
do I need to do to fix this problem? Additionally, when I travel on the road
away from home and office, I can never send emails from my windows mail.


An unknown error has occurred. Subject 'Fw: FESTRAS LOA for approval
(REFERENCE NO CORRECTION)', Account: 'mail1.itelgua.com', Server:
'mail2.itelgua.com', Protocol: SMTP, Server Response: '554 Transaction Failed
Spam Message not queued.', Port: 25, Secure(SSL): No, Server Error: 554,
Error Number: 0x800CCC6F
 
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G

Gary VanderMolen

The error message indicates that the Itelgua server thinks you are
trying to send a spam email. Contact your provider (Itelgua) for help.

As for not being able to send while away from home, that is normal.
As a general rule, the owner of the SMTP server you are using must be
the same as the entity providing your Internet connection at that moment.
For more on this issue see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently,
substitute the SMTP server belonging to that connection. This is a bit
tricky, but if you want to go that route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, set it up in Windows Mail, and use that for
your sending chores. Gmail uses port 465 for SMTP, which is not blocked
like port 25 is.
 

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