Can't send email

[smilingmelissa81]

This is the message i get when i try to send emails.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Lab Report', Account: 'pop.westernu.edu', Server:
'smtp.westernu.edu', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F

please help

 

[Bruce Hagen]

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.

 

[Bruce Hagen]

Please start your own NEW thread and explain your problems in detail.
Hijacking a thread and just telling us: "I'm having trouble setting up my
email?????" won't get you any help and post the error message you get in
its entirety.

 

[Gary VanderMolen \(MVP\)]

If you are trying to set up your Comcast account, follow these directions:
:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked.
Although those instructions were written for Outlook Express,
Windows Mail uses the same settings.

 

[Baird]

I'm having trouble setting up my email?????