Can receive email; can't send

[Robert from SR]

I've been using Windows Mail for a couple of years including today. However,
since mid-afternoon, I have been unable to send email, only receiving.

I get this message
" Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'Thanks', Account: 'mail.persona.ca', Server:
'mail.persona.ca', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F"

Can someone please help me?

 

[Gary VanderMolen [MVP]]

The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running? Some of them cause problems with
Windows Mail over time. As a minimum, email scanning in the antivirus
should be turned off, although that may not be sufficient to eliminate all
bad effects. In a worst case scenario, your antivirus may need to be
uninstalled/reinstalled or replaced.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If still no improvement, consider upgrading to Windows Live Mail,
because it is less prone to suffering bad effects from overly intrusive
antivirus programs: http://download.live.com/wlmail