Can't send email

[Carol]

Hi---I am able to receive emails but cannot send emails...below is the
message that I receive...I am connecting to the internet through aircard...I
have tried disabling my virus protection, still no luck...please help...

The connection to the server has failed. Subject 'Test', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

 

[Gary VanderMolen]

What you experienced is normal. As a general rule, the owner of
the SMTP server you are using must be the same as the outfit that is
providing your Internet connection at that moment. For more on this see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when not connected to Bellsouth are as follows:

1. Use webmail for sending (via your browser).
2. Ask Bellsouth if they have a port other than '25' for SMTP.
3. Substitute the SMTP server belonging to your Aircard provider.
4. Another option is to get a free Gmail account, configure it for POP
access, set it up in Windows Mail, and use that for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

 

[Carol]

HI--I substituted the SMTP server belonging to Verizon and it works...Yahh!
Thanks so much for your help.

 

[Sanity]

test
What you experienced is normal. As a general rule, the owner of
the SMTP server you are using must be the same as the outfit that is
providing your Internet connection at that moment. For more on this see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when not connected to Bellsouth are as follows:

1. Use webmail for sending (via your browser).
2. Ask Bellsouth if they have a port other than '25' for SMTP.
3. Substitute the SMTP server belonging to your Aircard provider.
4. Another option is to get a free Gmail account, configure it for POP
access, set it up in Windows Mail, and use that for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

 

[Gary VanderMolen]

Glad to hear it. Thanks for reporting back.