can't send email

A

amelia

Everytime I try to send a message, a screen keeps popping up asking for my
username and password. I enter it, then it pops up again. What am I doing
wrong?
 
G

Gary VanderMolen

Either you are entering the wrong username/password, or else that account
is corrupted. One thing you might try as a possible quick fix is to delete that
corrupted account, restart Windows Mail, then recreate that mail account.
If that doesn't fix it, more drastic measures will have to be taken.

That type of error is often caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 

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