can't send email spam error msg

[Marc]

I can't send emails, i keep getting this error message?? Any help will be
greatly appreciated. I still receive email, not send.

An unknown error has occurred. Subject 'Re: Trundle bed frame - $75
(Uptown)', Account: 'charter.net', Server: 'smtp.charter.net', Protocol:
SMTP, Server Response: '550 5.2.0 SRZM1c0033wj0z405RZMGQ Message identified
as SPAM - Please visit http://www.charter.com/postmaster E5110', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69

 

[PA Bear [MS MVP]]

There's a big ol' cluestick in that error: Message identified as SPAM -
Please visit http://www.charter.com/postmaster

 

[Gary VanderMolen]

Since Charter seems to think you are a spammer, you need to clear it up with them.
Did you go to the URL given in the error message? It says:

"Possible Issue: The content of the e-mail message, or a portion of it, was flagged as SPAM by Charter’s anti-spam detection system
Troubleshooting: If the e-mail message was incorrectly identified as SPAM, you may submit it to Charter for review. To do this, send the ORIGINAL e-mail message to (e-mail address removed).
IMPORTANT: The message must not be forwarded. You must resend the original message. Allow ample time for processing. Charter is unable to respond to the submitted messages."

 

[Marc]

thanks for your help!!!

Since Charter seems to think you are a spammer, you need to clear it up with them.
Did you go to the URL given in the error message? It says:

"Possible Issue: The content of the e-mail message, or a portion of it, was flagged as SPAM by Charter’s anti-spam detection system
Troubleshooting: If the e-mail message was incorrectly identified as SPAM, you may submit it to Charter for review. To do this, send the ORIGINAL e-mail message to (e-mail address removed).
IMPORTANT: The message must not be forwarded. You must resend the original message. Allow ample time for processing. Charter is unable to respond to the submitted messages."

 

[Gary VanderMolen]

You're very welcome.