can't send email spam error msg

  • Thread starter Thread starter Marc
  • Start date Start date
M

Marc

I can't send emails, i keep getting this error message?? Any help will be
greatly appreciated. I still receive email, not send.

An unknown error has occurred. Subject 'Re: Trundle bed frame - $75
(Uptown)', Account: 'charter.net', Server: 'smtp.charter.net', Protocol:
SMTP, Server Response: '550 5.2.0 SRZM1c0033wj0z405RZMGQ Message identified
as SPAM - Please visit http://www.charter.com/postmaster E5110', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69
 
Since Charter seems to think you are a spammer, you need to clear it up with them.
Did you go to the URL given in the error message? It says:

"Possible Issue: The content of the e-mail message, or a portion of it, was flagged as SPAM by Charter’s anti-spam detection system
Troubleshooting: If the e-mail message was incorrectly identified as SPAM, you may submit it to Charter for review. To do this, send the ORIGINAL e-mail message to (e-mail address removed).
IMPORTANT: The message must not be forwarded. You must resend the original message. Allow ample time for processing. Charter is unable to respond to the submitted messages."
 
thanks for your help!!!

Gary VanderMolen said:
Since Charter seems to think you are a spammer, you need to clear it up with them.
Did you go to the URL given in the error message? It says:

"Possible Issue: The content of the e-mail message, or a portion of it, was flagged as SPAM by Charter’s anti-spam detection system
Troubleshooting: If the e-mail message was incorrectly identified as SPAM, you may submit it to Charter for review. To do this, send the ORIGINAL e-mail message to (e-mail address removed).
IMPORTANT: The message must not be forwarded. You must resend the original message. Allow ample time for processing. Charter is unable to respond to the submitted messages."
Click to expand...
 
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