Neecee said:
I keep getting an error message in outlook explorer saying,"The host
'SVTP'could not be found. Please verify that you have entered the server name
correctly. Account:'POP3',Server:'SVTP', Secure(SSL): No, socket
error:11001,Error Number:0x800ccc0D
1 =First let's be clear about this, is it Outlook Express or Outlook?.
Then read this:
This Error can be the cause of many things:
... Anti-Virus software. like e-mail scanner can block the sending or
receiving.
... A bad Modem, but if you can browse the internet that will be excluded.
... Incorrect Account been set or changed, like you changed you ISP and
you still using your old ISP server or account.
... Maximum Transmission Unit (MTU) you can change that in the modem
settings.
... Outlook/Outlook Express is damaged on your computer.
... Firewall is blocking your outlook/outlook express.
... Your profile is corrupt.
If you have not changed anything since the last time you checked / sent
mail, do not adjust your settings simply close Outlook Express, reopen it and
try again later.
2 =
http://support.microsoft.com/kb/320759
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/KB/813514
Error message: Your server has unexpectedly terminated the connection
http://support.microsoft.com/kb/278637
Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you can Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Open a run Command and type in:
netsh winsock reset click [OK]
Reboot your computer, are you able to open, send, receive e-mails?.
3 = Then Make sure your settings and password and your E-mail server are
correct by doing the following:
// ********** Steps for Creating E-mail account ***********//
It depend on how your E-mail Provider is?.
These general Steps for setting OE for e-mail account follow and do the
appropriate changes to suite your ISP/E-mail Provider rather:
Open OE (MS Outlook or Outlook Express) and click on Tools >> Accounts >>
and click on Add Account Button.
On the Account Window you will see this:
Account Name : (Hotmail say for Ex)?
E-mail Address : (e-mail address removed)
E-mail Server Names
My Incoming server is a : IMAP
Incoming Mail (POP, IMAP,HTTP) Server:
[ imap.hotmail.com ]
An SMTP server is that is used ( for your Outgoing e-mail)
Outgoing mail (SMTP) server:
[ smtp.hotmail.com ]
= [Click Next ->>]
Internet Mail logon
Account name: Your name or nickname here say (Nass
Beck<
[email protected]>) or the name the people will know you with.
Password: Your password here ( should be a unique pass no body can guess)?
[ ] Remember Password (If you want window remember your password and let
you log with retyping it)
= [ Click Next >>] and click [Finish.]
Then go back again on Tools >> Accounts and you will see your new account
there please Highlight it and click on Properties Button on the Side.
On General Tab:
User Info:
Name: Your name or nickname
Orgniz: company or org here
E-mail Add: Your (e-mail address removed)
Reply Add: Your (e-mail address removed)
============
Click on Servers Tab:
Server Info:
Incoming mail server is: IMAP
Incoming mail (IMAP): imap.hotmail.com
Outgoing mail (SMTP): smtp.hotmail.com
------- Incoming mail server -------
Account name: Nass beck
Password: pass here
[ ] My server requires Authentication. check this Box
==============
Then click on Advanced tab:
Outgoing mail (SMTP): Field change the number to suite your ISP/E-mail
Server some prefer to set to 587 some leave it to 25 port.
Click Apply.
------------------
IMAP Tab:
Uncheck " Store Folders on IMAP server" ****Optional***
Then click [OK] to close and confirm your Account, Congrats/Mabrouk you got
mail.
Please do some changes to suite your ISP/E-mail Provider to the above where
needed.
Please perform one step (1,2,3) at a time and see if that will help you to
resolve your issue.
Regards,
nass
