can't see files on a cd/dvd data disk

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am completely computer dumb and in need of help.

I can't see the data that is on CD/DVD's. When I used to put a disk into
the drive, I could go into the "my computer" and open the drive and it would
show me what files were on the disk. I can no longer do that. When I put a
disk in, the box pops up with what option I want to take and I choose"open
folder to view files using windows explorer" but nothing happens. There is
data on the disks and the drive will read the disk, because if I choose view
files with one of the viewer programs, I can see all the pictures on the
disk. I have 2 cd/dvd drives and they both are doing this. The only things
I have added recently was an external hard drive (plugged straight into USB
with no needed disk and iPod/itunes software. Any idea what is causing this
problem? I can write with the drives and play info off of them, but I have
to put them into another computer to view the files. HELP!!!
 

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