cd/dvd drive doesn't work anymore

[Guest]

The cd/dvd drive on the computer (D: drive) no longer reads any type of disk
--dvd, data cd, or music cd-- and I can't figure out why. Whenever I put a
disk into the drive, the light next to the drive flashes like it is
functioning, but the computer fails to recognize that there is a disk in
there. If I click on the D: drive under My Computer, it prompts me to enter a
disk into the drive. I followed all the steps under XP's help and support
center for when the drive stops working, but it didn't help at all. This is
very frustrating. Can anyone help?

 

[Guest]

yep, me having the same problem. Whenever i try and run a disk from either
ecd-rom) or ddvd-rom) drive they both say the drive is not recognisable
and cannot be found. Tried booting my computer from disk but still doesnt
work and when i go troubleshoot the problem it comes up with page on summat
nothin to do with the problem!

 

[Rick \Nutcase\ Rogers]

Hi,

Try a CD lens cleaner disk. These are commonly available at any store that
sells CD or DVD media.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

I have the same situation and in my case it is 100% not caused by dirty lens.

My PC have the following 2 optical drives:
1) SONY DVD-ROM
2) SAMSUNG COMBO Drive

All of a suddenly both drive can't read ANY media (CD/DVD). When I put any
media in it spinned in a very high speed (very noise) for a very long time
but nothing came up in the file explorer.

I did the following test to see what is real problem is:

Test 1

I changed to the following hardware.

1) SONY DVD-ROM
2) Lite-On DVD Burner

==> Still can't read any media in the new and old drives

Test 2

Load a Ghost image 8 months ago see if it fix anything.

==> Still can't read any media in the both drives.

Test 3

Used a "boot from DVD" Linux disk to see whether the drives work.

==> Linux loaded successfully with both drives.

Conclusion: There is something wrong with Windows that stop me reading media
from both drives.

I'm so fed up and going to do a clean installation tonite and see how it
goes.....

Andy