cant retrieve 2nd email address emails

A

AMHillbilly28

When I open my windows mail it is only checking my first email, not the 2nd.
When I go to webmail for the 2nd email address, the emails are there, but
even if I leave them as unmarked, they don't appear in my windows mail. I do
have the "include this account when receiving mail" checkbox ticked
 
G

Gary VanderMolen [MVP]

Is there an error message after receiving that first email?
After receiving that first email, does the status bar say "New Mail"
or is there a yellow triangle with an exclamation mark?
 
A

AMHillbilly28

No theres no error message. When I go to tools, receive all, the executing
window comes up and gives a green tick to the first email address but when it
checks the 2nd one it just stays as a blue triangle and then disappears after
it says executing. The status bar works normally but its obviously not
picking up the 2nd address emails
 
G

Gary VanderMolen [MVP]

That second account may be corrupted.
Try this. Delete that second account, restart Windows Mail, then recreate that
account.
 

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